Patient Care Coordinator / Receptionist (Fun, Fast-Paced Integrative Medicine Clinic)

Integrative Medicine Clinic | Full-Time | Weekdays Only - Start date of 7/8/26

**COVER LETTER REQUIRED — applications without one will not be considered**
We’re an established integrative medicine clinic seeking a warm, friendly person to join our fantastic team! We have been on the Peninsula since 2012 and have a modern, clean clinic primarily focused on consultative care.

What You’ll Do:
Patient Care Coordination & Front Office Support
Serve as a primary point of contact for patients by phone, EMR, and in person
Schedule appointments, manage check-in/check-out, and support patient flow
Help patients navigate their care plan, including follow-ups and next steps
Maintain a calm, welcoming, and organized front office environment
Clinical Support
Screen and triage patient messages for doctors, escalating appropriately
Start prior authorizations, send referrals, and communicate with labs or pharmacies
Support doctors with pre-visit prep, document uploads, and follow-up tasks
Administrative & Practice Support
Track calls, messages, tasks, and workflows to ensure nothing falls through the cracks
Support inventory management, including stocking supplements and supplies
Educate patients on products and services
Assist with billing patients for their visits and products
Proactively suggest improvements to systems and patient experience
Who You Are:
Experience working in the medical field
1+ year experience in a medical office (private practice preferred) doing administrative work.

Comfortable with EMRs, cloud-based systems, and Mac OS
Organized, detail-oriented, and calm in a fast-paced environment
Warm, professional communicator who enjoys patient interaction
Interested in a long-term position
Bonus: Experience or interest in integrative, functional, or naturopathic medicine.

What We Offer:
Full-time, Monday–Friday (no nights or weekends)
Comprehensive benefits, paid time off, paid holidays, and employee discounts
Supportive, respectful team culture with friendly providers
Opportunity to use both your clinical and administrative strengths!

How to Apply:
Please submit:
Your resume AND
A cover letter addressing:
Why integrative medicine interests you
Any experience you have in the field
What inspires you at work
Applications without a cover letter will not be considered.

Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid sick time
Paid time off
Paid training
Professional development assistance
Vision insurance
Education:
High school or equivalent (Required)
Experience:
Customer service: 1 year (Preferred)
Medical receptionist: 1 year (Preferred)
Work Location: In person