Patient Care Coordinator/Receptionist

Job Title: Patient Care Coordinator
Location: Yukon, OK
Job Type: Full-Time | Monday–Thursday, closed Fridays
Salary: $15-20 per hour (Based on experience)
About Us:
We are a busy and patient-focused private audiology practice committed to helping individuals improve their hearing and overall quality of life. We are looking for a warm, organized, and reliable Patient Care Coordinator to join our front office team. This is a great opportunity to work in a supportive healthcare setting where your communication and customer service skills make a real impact.

Position Summary:
As the first point of contact for our patients, the Patient Care Coordinator plays a critical role in creating a positive and professional experience. You will be responsible for managing front office operations, supporting audiologists and staff, and ensuring smooth day-to-day functioning of the clinic.

Key Responsibilities:
Greet patients in person and on the phone with a friendly, professional demeanor
Schedule, confirm, and manage appointments using our electronic scheduling system
Verify insurance coverage and assist with basic billing questions
Maintain accurate patient records and follow HIPAA guidelines
Assist with intake forms, referrals, and documentation
Coordinate follow-up care and appointment reminders
Support audiologists in managing patient flow and time efficiency
Handle administrative duties such as filing, scanning, and supply ordering
Provide outstanding service to ensure a positive patient experience
Qualifications:
High school diploma or equivalent required
1+ year of front desk, customer service, or medical office experience preferred
Excellent communication and interpersonal skills
Comfortable using scheduling software and electronic health records (EHR)
Organized, detail-oriented, and able to multitask
A calm and caring attitude toward patients
What We Offer:
Competitive pay based on experience
Paid time off and holidays
Health and dental insurance options
Supportive, patient-centered work environment
To Apply:
Submit your resume and a brief cover letter telling us why you’d be a great fit. We look forward to hearing from you!

Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
Dental insurance
Health insurance
Paid time off
Work Location: In person