full-time 19 days ago
Patient Care Coordinator / Sterilization Technician - Wexford Square Dental Office
Dentalcorp
9828 101A Avenue NW, Edmonton, T5J 3C6
23–25/hr
About the Practice
N/A Team Members
Other Software
Office Tour & Photos
Job Description
Get to Know Us:
Join Wexford Square Dental, a welcoming and community-focused practice located in Brampton, Ontario. We are committed to providing high-quality dental care with a focus on patient comfort, education, and long-term oral health. Our experienced team offers a full range of services in a modern and friendly environment.
Brampton is one of Canada’s fastest-growing cities, offering a vibrant mix of cultures, excellent amenities, and easy access to parks, shopping, and transit—making it a great place to live and work.
If you’re passionate about delivering exceptional dental care and want to be part of a supportive, professional team, we’d love to hear from you – apply today!
Schedule:
Tuesday: 9:00 am - 5:00 pm
Wednesday: 9:00 am - 5:00 pm
Thursday: 9:00 am - 7:00 pm
Saturday: 9:00 am - 1:00 pm
What Sets Us Apart:
Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms
Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program
Build Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth
Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth
The wage for this Dental Administrator position is $23.00 - $25.00/hour depending on skills, experience, and location.
Please note that this is a replacement job opening.
Your Role:
Welcome and assist patients upon arrival, creating a warm and positive first impression
Optimize the daily appointment schedule to ensure full utilization with minimal gaps
Effectively manage the recall system and maintain accurate, up-to-date patient records
Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner
Clean, package, sterilize, and store dental instruments in compliance with IPAC standards and provincial regulations
Operate and monitor sterilization equipment, completing required testing and documentation
Maintain accurate records to support compliance and audit readiness
Ensure a clean, safe, and organized reprocessing area following health and safety protocols
Identify and report equipment or sterilization issues promptly
Collaborate with the clinical team to support efficient patient flow
About You:
Minimum 1 year of Dental Administration experience is required
Experience with dental software programs is required
Clinical background is considered an asset
Application Information: Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.
Join Wexford Square Dental, a welcoming and community-focused practice located in Brampton, Ontario. We are committed to providing high-quality dental care with a focus on patient comfort, education, and long-term oral health. Our experienced team offers a full range of services in a modern and friendly environment.
Brampton is one of Canada’s fastest-growing cities, offering a vibrant mix of cultures, excellent amenities, and easy access to parks, shopping, and transit—making it a great place to live and work.
If you’re passionate about delivering exceptional dental care and want to be part of a supportive, professional team, we’d love to hear from you – apply today!
Schedule:
Tuesday: 9:00 am - 5:00 pm
Wednesday: 9:00 am - 5:00 pm
Thursday: 9:00 am - 7:00 pm
Saturday: 9:00 am - 1:00 pm
What Sets Us Apart:
Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms
Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program
Build Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth
Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth
The wage for this Dental Administrator position is $23.00 - $25.00/hour depending on skills, experience, and location.
Please note that this is a replacement job opening.
Your Role:
Welcome and assist patients upon arrival, creating a warm and positive first impression
Optimize the daily appointment schedule to ensure full utilization with minimal gaps
Effectively manage the recall system and maintain accurate, up-to-date patient records
Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner
Clean, package, sterilize, and store dental instruments in compliance with IPAC standards and provincial regulations
Operate and monitor sterilization equipment, completing required testing and documentation
Maintain accurate records to support compliance and audit readiness
Ensure a clean, safe, and organized reprocessing area following health and safety protocols
Identify and report equipment or sterilization issues promptly
Collaborate with the clinical team to support efficient patient flow
About You:
Minimum 1 year of Dental Administration experience is required
Experience with dental software programs is required
Clinical background is considered an asset
Application Information: Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.
About Dentalcorp
At Dentalcorp, we're proud to partner with North America's leading dental professionals to shape the future of oral care. Backed by innovative technology and powered by passionate people, we welcome practices into our network to support their growth, strengthen their teams, and deliver truly unforgettable patient experiences.