Patient Care Coordinator

Anchor Psychological & Counseling Services – Wilmington, NC
Approximately 30 Hours per Week | Monday–Thursday with Occasional Friday Mornings | No Evenings | No Weekends
Are you looking for a healthcare position that offers work-life balance, a supportive team, and the opportunity to make a difference every day?

Anchor Psychological & Counseling Services is seeking a compassionate, organized, and dependable Patient Care Coordinator to join our growing outpatient mental health practice. As the first person our clients see and speak with, you'll play an important role in creating a welcoming, professional experience for children, teens, adults, and families seeking care.

What You'll Do
Welcome and check in clients for appointments
Answer incoming phone calls and provide exceptional customer service
Schedule and confirm appointments
Assist new clients with intake paperwork
Process medical record requests
Scan, fax, upload, and organize documents
Support clinicians with administrative tasks
Maintain accurate client information within our electronic health record
Help keep our front office organized, efficient, and welcoming
We're Looking For Someone Who Is
Friendly, professional, and compassionate
Organized and detail-oriented
Comfortable multitasking in a busy office
Dependable with excellent attendance
A strong communicator who enjoys helping people
Able to work independently while supporting a collaborative team
Preferred Qualifications
Experience in a medical, behavioral health, dental, or professional office preferred
Customer service experience
Computer proficiency
Experience with electronic health records is a plus
Why You'll Love Working Here
✔ Approximately 30 hours per week
✔ Monday–Thursday schedule with only occasional Friday mornings as needed
✔ No evenings or weekends
✔ Supportive, team-oriented work environment
✔ Meaningful work helping individuals and families access mental health care
✔ Paid time off and paid holidays (per company policy)
✔ Opportunities for professional growth
Schedule
Approximately 30 hours per week
Primarily Monday–Thursday
Occasional Friday mornings to assist with office coverage/staff meetings
Daytime hours only
Pay
18.50/hour
If you're someone who enjoys helping others, takes pride in staying organized, and wants to be part of a compassionate team, we'd love to hear from you.

Apply today and become part of Anchor Psychological & Counseling Services!

Pay: From $18.50 per hour
Benefits:
Opportunities for advancement
Paid sick time
Paid time off
Paid training
Experience:
Medical receptionist: 2 years (Preferred)
Work Location: In person