Patient Care Scheduling Coordinator/Dental Receptionist

We are looking to hire a personable Patient Care Scheduling Coordinator/Dental Receptionist to our team. In this role, you will oversee the daily appointment schedule, coordinate doctor and hygiene schedules, and act as the main point of contact for patients to ensure an exceptional, organized patient experience. Pay depending on experience.

Responsibilities:
Greeting and welcoming patients to the practice.

Scheduling, rescheduling, or canceling appointments as needed.

Assisting patients to fill out forms.

Reviewing patients’ charts and daily schedule.

Updating patient records.

Verifying accuracy of patient's insurance, address, and phone number.

Scheduling follow-up appointments and providing appointment reminders.

Communicating with dental insurance providers to determine patient benefits.

Verifying methods of payment and collecting payments as needed.

Provide support to the dental office team in administrative tasks as needed; such as performing general office duties, photocopying, filing, and answering emails, etc.

Requirements:
High school diploma or equivalent.

Experience in a dental office setting preferred but not required
Excellent organizational skills with attention to detail.

Ability to handle sensitive information while maintaining confidentiality in accordance with HIPAA regulations.

Strong communication skills, both verbal and written.

Critical thinking
Adaptability
Positive proactive attitude
Solid work ethic
Excellent telephone etiquette
Excellent customer service skills
Working knowledge of general administrative practices
Qualified candidates may also bring a resume in person to our office located at 135 Warren Ave Pocatello, ID 83201 or email admin@oakmountaindental.com
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Benefits:
401(k) matching
Employee discount
Paid time off
Education:
High school or equivalent (Required)
Ability to Relocate:
Pocatello, ID 83201: Relocate before starting work (Required)
Work Location: In person