full-time 1 month ago

Patient Coordinator

Ageless Men's Health

1240 Marbella Plaza Drive, Tampa, FL 33619
26/hr

About the Practice

N/A Team Members
Software Software

Job Description

Patient Coordinator – Ageless Men's Health

Location: Tampa, FL

Pay: $26 per hour

Schedule: Full-time, Monday–Friday, standard daytime hours (no nights or weekends). Must be available for scheduling during normal business hours.

Job Type: Full-time

Join the Nation's Leader in Men's Health

We have 90+ clinics nationwide and are seeking a Patient Coordinator for our Tampa location. As the face of our clinic, you'll create exceptional experiences from the moment patients walk through the door to the time they leave. You'll own the front office by managing patient flow, scheduling appointments, verifying insurance, collecting payments, and building lasting relationships that keep patients engaged in their care.

At Ageless Men's Health, our patients visit us regularly as they invest in their health, confidence, and quality of life. As our Patient Experience Coordinator, you'll get to know patients by name, provide concierge-level service, and ensure every interaction reflects the high standards of our practice.

What We Offer

$26/hour, full-time, Monday–Friday schedule

No nights, weekends, or on-call shifts

Medical, dental, and vision insurance

Paid time off (PTO), paid parental leave, short-term disability, 401(k), tuition reimbursement, and employee discounts

Supportive, team-oriented environment

Career growth opportunities within a national healthcare organization

Your Responsibilities
Serve as the first and last point of contact for every patient visit

Greet patients and manage check-in/check-out for scheduled and walk-in appointments

Answer phones, schedule appointments, and provide exceptional customer service

Verify insurance coverage, collect copays and payments, and maintain accurate patient information

Follow up on inbound leads, reactivate inactive patients, and support patient retention initiatives

Build strong relationships with patients by providing personalized, concierge-level service

Maintain an organized, welcoming lobby and front office environment

Support daily clinic operations while ensuring HIPAA compliance and an efficient patient experience

Qualifications
1–3 years of experience in a medical office, wellness clinic, medical spa, or other healthcare setting required

Strong customer service and communication skills with a warm, outgoing personality

Organized, dependable, and able to manage multiple priorities in a fast-paced environment

Experience with insurance verification, scheduling, and medical administrative responsibilities

Comfortable using scheduling or EMR software

Experience with lead follow-up or patient outreach is a plus

Passion for delivering exceptional patient experiences and interest in men's health and wellness

About Ageless Men's Health

Ageless Men's Health is the national leader in Testosterone Replacement Therapy (TRT) and men's wellness. Our mission is to help men look and feel their best through safe, effective, and personalized care. We believe exceptional patient experiences begin at the front desk, where meaningful relationships and outstanding service create lasting loyalty. Be part of a fast-growing national organization that's redefining men's healthcare through connection, compassion, and innovation.

Visit Ageless Men's Health to learn more about our mission and services.

#INDCRM

Keywords: Patient Experience Coordinator, Medical Front Office Coordinator, Patient Care Coordinator, Medical Receptionist, Concierge Healthcare, Medical Office Coordinator, Wellness Clinic, Men's Health Clinic, Testosterone Replacement Therapy (TRT), Hormone Therapy, Patient Relations, Customer Service, Insurance Verification, HIPAA Compliance, EMR Systems, Appointment Scheduling, Lead Management, Patient Retention, Payment Collection, Administrative Support.

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About Ageless Men's Health

Ageless Men’s Health was founded by a team with an extensive clinical background, who noticed a problem: Low testosterone levels in men were underdiagnosed, treated poorly, and not talked about. Millions of men suffered from Low T and other health issues, and weren’t doing enough about it. We vowed to change that. We knew that a revolution in men’s health required a client-focused approach to an easy, painless, and sustainable treatment program that fit into their schedules. And that’s what we’ve done ever since: created a nationwide series of clinics where men feel comfortable, are well-treated, and that work at their convenience.

Position Closed

This job is no longer accepting applications.

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