full-time 7 days ago

Patient Coordinator

East Coast Dental Group

1794 Hanwell Rd, Hanwell, NB E3C 2A8
Competitive Compensation

About the Practice

N/A Team Members
Dentrix Software

Job Description

We are seeking an experienced Patient Coordinator to join Carmichael Dental in Hanwell, NB
The ideal candidate is organized, confident, detail-oriented, and able to manage multiple priorities while continuing to provide a welcoming and professional experience for patients.

What You’ll Do
As a Patient Coordinator, you’ll play an important role in keeping the day running smoothly. Responsibilities will include:
Welcoming and assisting patients in a professional and friendly manner
Managing incoming calls, inquiries, and patient communications
Scheduling and coordinating patient appointments
Managing schedules, requests, and priorities throughout the day
Maintaining accurate patient information and documentation
Communicating effectively with patients, clinical team members, and other healthcare offices
Providing administrative support to the clinical team
Handling confidential information with professionalism and discretion
Helping troubleshoot scheduling and patient-service issues as they arise
What We’re Looking For
Strong organizational and multitasking skills
Comfortable working in a fast-paced and constantly changing environment
Excellent communication and customer service skills
Strong attention to detail and accuracy
Comfortable learning and working with scheduling and practice-management software
Previous administrative, reception, or patient-service experience
Previous dental experience is considered a strong asset
Experience in a healthcare or clinical environment is also an asset
The Right Fit
You’ll enjoy this role if you like helping people, and keeping things organized. You should be comfortable switching between tasks throughout the day while ensuring patients continue to receive attentive and professional service.

If you are looking for a role where no two days are exactly the same, we’d love to hear from you.

Apply today with your resume. Only candidates selected for an interview will be contacted.
#ECDG
Benefits:
Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Vision care
Ability to commute/relocate:
Hanwell, NB E3C 2A8: reliably commute or plan to relocate before starting work (required)
Work Location: In person

Requirements

• Dental receptionist
• Patient service
• Administrative experience
• Client services
• Dentrix

About East Coast Dental Group

ATLANTIC CANADA’S FASTEST GROWING DENTAL GROUP East Coast Dental Group is the Maritime-based dental group focusing on patients’ needs and clinicians’ autonomy. We enable our dental teams to serve the region with a patient-centred approach while providing our dentists with the quality of life today’s professionals expect. East Coast Dental Group is built on partnership and support with local dentists. We support our practices in competing against the corporate groups with a model that allows our local dentists to be part of something larger. The support offered by our experienced team of marketing and management experts allows you to focus on what you do best – offering the best care to your patients.