Patient Coordinator

About us
We are an established private family dental practice in downtown Redmond seeking a receptionist/scheduler to join our energetic, hardworking team. We make great efforts to provide a comfortable atmosphere for our patients and feel it is important that they see a positive, friendly face when they first walk in the door.

Dental Patient Coordinator
Position Summary:
We are seeking an organized and personable Dental Patient Coordinator to provide exceptional customer service and manage administrative tasks in our dental office.

Responsibilities:
Greet and check-in patients, managing registration and records.

Schedule appointments, coordinate with staff, and send reminders.

Verify insurance coverage, explain costs, and process claims.

Coordinate treatments, educate patients, and address concerns.

Communicate effectively with patients, handle inquiries, and resolve issues.

Assist with administrative tasks and maintain accurate records.

Requirements:
High school diploma or equivalent
Previous dental receptionist or patient coordinator experience.

Strong communication and organizational skills.

Attention to detail, confidentiality, and HIPAA compliance.

Empathy, patience, and a customer-centric mindset.

- Knowledge of insurance plans, billing procedures, and dental terminology is a plus, but not a requirement! (We are willing to train someone with the right mindset!)
Join our team and contribute to creating a positive patient experience in our dental practice!

Job Type: Full-time
Pay: $27.00 - $30.00 per hour
Benefits:
Dental insurance
Employee assistance program
Employee discount
Health insurance
Paid time off
Education:
High school or equivalent (Preferred)
Experience:
Dental: 1 year (Preferred)
Work Location: In person