full-time 21 days ago
Patient Coordinator and Receptionist
Peace Garden Dental
1383 21st Avenue North, Fargo, ND 58102
20 - 25/hr
About the Practice
N/A Team Members
Open Dental Software
Job Description
Overview
Join our dynamic team as a Patient Coordinator and Receptionist, where your energetic and compassionate approach will make a meaningful difference in patient experiences. In this vital role, you will serve as the first point of contact for patients, managing appointment scheduling, patient intake, and administrative support with enthusiasm and professionalism. Your expertise in administrative tasks and familiarity with electronic health records (EHR) systems will ensure smooth clinic operations and exceptional patient service. This position offers an exciting opportunity to grow within a vibrant healthcare environment dedicated to quality care and efficient office management.
Duties
Greet patients warmly upon arrival, ensuring a positive first impression and smooth check-in process
Manage appointment scheduling using OpenDental practice software
Verify patient insurance coverage, ensuring accurate billing and collections
Collect and review patient documentation
Handle multi-line phone systems with professional phone etiquette to answer inquiries, schedule appointments, and provide information
Maintain organized records while ensuring compliance with HIPAA and clinical confidentiality policies
Support patient and insurance billing processes through accurate data entry, coding, and follow-up on outstanding collections
Experience
Proven dental office experience with a strong understanding of medical terminology and health information management
Familiarity with dental practice software systems is highly preferred
Bilingual abilities are a plus to effectively serve diverse patient populations
Excellent customer service skills combined with phone communication expertise and professional office demeanor
Ability to handle multiple tasks efficiently in a fast-paced dental office setting while maintaining attention to detail
Join us in delivering outstanding patient care through energetic service delivery and meticulous administrative support. Your dedication will help create a welcoming environment where patients feel valued and cared for from the moment they walk through our doors!
Pay: $20.00 - $25.00 per hour
Expected hours: 32.0 – 40.0 per week
Benefits:
401(k)
401(k) matching
Employee discount
Health insurance
Paid time off
Uniform allowance
Work Location: In person
Join our dynamic team as a Patient Coordinator and Receptionist, where your energetic and compassionate approach will make a meaningful difference in patient experiences. In this vital role, you will serve as the first point of contact for patients, managing appointment scheduling, patient intake, and administrative support with enthusiasm and professionalism. Your expertise in administrative tasks and familiarity with electronic health records (EHR) systems will ensure smooth clinic operations and exceptional patient service. This position offers an exciting opportunity to grow within a vibrant healthcare environment dedicated to quality care and efficient office management.
Duties
Greet patients warmly upon arrival, ensuring a positive first impression and smooth check-in process
Manage appointment scheduling using OpenDental practice software
Verify patient insurance coverage, ensuring accurate billing and collections
Collect and review patient documentation
Handle multi-line phone systems with professional phone etiquette to answer inquiries, schedule appointments, and provide information
Maintain organized records while ensuring compliance with HIPAA and clinical confidentiality policies
Support patient and insurance billing processes through accurate data entry, coding, and follow-up on outstanding collections
Experience
Proven dental office experience with a strong understanding of medical terminology and health information management
Familiarity with dental practice software systems is highly preferred
Bilingual abilities are a plus to effectively serve diverse patient populations
Excellent customer service skills combined with phone communication expertise and professional office demeanor
Ability to handle multiple tasks efficiently in a fast-paced dental office setting while maintaining attention to detail
Join us in delivering outstanding patient care through energetic service delivery and meticulous administrative support. Your dedication will help create a welcoming environment where patients feel valued and cared for from the moment they walk through our doors!
Pay: $20.00 - $25.00 per hour
Expected hours: 32.0 – 40.0 per week
Benefits:
401(k)
401(k) matching
Employee discount
Health insurance
Paid time off
Uniform allowance
Work Location: In person
Requirements
• Administrative experience
• Medical terminology
• HIPAA
• Multi-line phone systems
• Attention to detail
• Medical terminology
• HIPAA
• Multi-line phone systems
• Attention to detail