Patient Coordinator and Receptionist

Courage to Connect Mental Health Center is an outpatient group practice seeking a part-time Patient Specialist to join our growing organization in our Glenview office. This position will have multiple front end responsibilities and must have a warm, welcoming and energetic manner. We are looking for the right fit to join our office staff team.

** Please note: This role is part-time and hours are 2-6:00PM
Intake Coordinator responsibilities will include:
Greets all clients who enter the practice; set an excellent first impression.

Answers incoming calls in a warm and welcoming manner.

Respond to emails quickly
Maintains neat and orderly reception area and therapy rooms.

Handle intake calls and schedules intake/first time appointments for therapy team, psychiatry and psychological testing team.

Communicate intake information to new patients; verifying the accuracy of demographics, capture insurance details, portal invite and electronic intake forms and practice information in a timely manner.

Enter new client details into our Electronic Medical Record System.

Verify client benefits in Electronic Medical Record system and communicate insurance coverage and patient out of pocket responsibility.

Process credit card payments and update payment information.

Performs administration duties to ensure efficient operations of the center to include computers, office equipment, copiers, fax, scanner, postage equipment.

Manage Marketing duties to external referrals
Intake Coordinator Requirements:
Mental Health Interest
1 years of administration or intake coordinator experience
Excellent written and verbal communication skills
Professionalism
Great organization skills and detail oriented
Ability to multi-task in a fast-paced environment; handle high volume of phone calls and emails daily.

Comfortable and knowledgeable with computers.

Energetic & Fun office staff and Clinicians
Intake Coordinator - Part-time | In-person | M-F | Glenview | 2-6:00PM
Pay: From $22.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Retirement plan
Vision insurance
Ability to Commute:
Glenview, IL 60025 (Required)
Work Location: In person