Patient Coordinator and Receptionist

Patient Coordinator
The Retina Group of Florida is a multi-physician, multi-office and growing ophthalmology practice specializing in diseases of the retina. We are currently seeking a full-time patient coordinator to join our team in our northern locations in Palm Beach County. The Retina Group of Florida prides itself on first class patient care, rewarding work environment and creating pathways for employee growth. The position is full-time with excellent benefits. The patient coordinator is a vital part of the office team as the first point of contact with the patients. They are responsible for answering phones, greeting patients, scheduling appointments and collecting copays in a professional and friendly manner.

Responsibilities:
Answer phones timely
Schedule patient appointments
Collects co-payments and outstanding balances
Filing, faxing and other miscellaneous front desk tasks
Knowledge of multiple insurances, referral and authorization process
Troubleshoot insurance claims issues
Develop competency with EMR and practice management system
Required skills and qualifications
Must have prior experience in medical front office settings
Excellent communication skills
Flexibility with hours and local area travel
Computer proficiency for an office nearly 100% electronic (Scanning, uploading, downloading, document transfer)
Ability to work in multiple software programs/applications
Exhibit patience and compassion
Ability to prioritize tasks properly
Must be able to travel to local offices (Jupiter, Wellington)
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Ability to Commute:
Jupiter, FL 33458 (Required)
Ability to Relocate:
Jupiter, FL 33458: Relocate before starting work (Required)
Work Location: In person