full-time 7 days ago
Patient Coordinator at Brentwood Pediatric Dentistry
Specialty Dental Brands
1610 54th Ave N, Suite 205, Nashville, TN, 37209
Competitive Compensation
About the Practice
N/A Team Members
Dentrix Software
Office Tour & Photos
Job Description
Brentwood Pediatric Dentistry is seeking a friendly, organized, and patient-focused Patient Coordinator to join our team. Our practice is dedicated to providing exceptional pediatric dental and orthodontic care in a supportive, welcoming environment where patients and families feel comfortable and respected. The ideal candidate is dependable, compassionate, and enjoys working with children, teens, adults, and families while creating a positive experience from their first interaction through the completion of their care.
Website: Brentwood Pediatric Dentistry
What You'll Do
As a Patient Coordinator, you will serve as an important part of the patient experience, supporting both our pediatric dentistry and orthodontic services. You will help families navigate scheduling, insurance, treatment information, and the overall flow of their visits while working closely with both the front office and clinical teams.
Your responsibilities will include:
Greet patients and families in a warm, professional manner
Manage scheduling for pediatric dental and orthodontic appointments, including cancellations and rescheduling
Confirm upcoming appointments and send appointment reminders
Answer incoming calls and assist patients and families with general questions
Register new patients and maintain accurate demographic and contact information
Coordinate patient check-in and check-out processes
Schedule pediatric dental exams, cleanings, treatment appointments, orthodontic evaluations, and follow-up visits
Communicate appointment and treatment information clearly with patients and parents/guardians
Verify insurance information and assist with general dental and orthodontic insurance questions
Assist with treatment estimates, payment options, and other financial information
Help coordinate orthodontic consultations and treatment appointments
Communicate with the clinical team to support efficient patient flow and scheduling
Maintain accurate patient records and protect confidential patient information
Assist families with questions regarding treatment plans and next steps as directed by the clinical team
Help create a calm, welcoming environment for children and families, including patients who may be anxious about dental care
Maintain an organized and professional front office
Follow HIPAA, privacy, and practice policies and procedures
Perform other administrative duties as assigned
Preferred Qualifications:
High school diploma or equivalent
Previous dental, orthodontic, medical, or healthcare office experience preferred
Experience working with children and families is a plus
Familiarity with dental or orthodontic practice management software preferred
Knowledge of dental insurance and general financial processes preferred
Strong customer service and communication skills
Excellent organization and attention to detail
Ability to multitask and prioritize in a fast-paced environment
Comfortable communicating with children, teens, adults, and parents/guardians
Professional, dependable, and team-oriented attitude
Ability to remain calm, patient, and compassionate when assisting families with questions or concerns
What Makes You Successful:
You are someone who creates a warm and welcoming experience for every patient and family. You understand that the Patient Coordinator is often the first and last point of contact and take pride in making each interaction positive and professional. You are organized, detail-oriented, and comfortable balancing scheduling, patient communication, insurance, and financial responsibilities across both pediatric dentistry and orthodontics. You communicate clearly, work well with a team, and understand the importance of helping children and families feel comfortable, informed, and supported throughout their care.
Why Join Us?
Join a dedicated pediatric dental and orthodontic team focused on exceptional patient care
Work in a supportive, welcoming, and family-focused environment
Support patients ranging from young children to teens and adults
Be part of a practice providing comprehensive pediatric dental care and orthodontic services
Help families coordinate both preventive and restorative pediatric dental care and orthodontic treatment
Support orthodontic services including early evaluations, traditional braces, and clear aligners
Work alongside experienced pediatric dental and orthodontic professionals
Be part of a practice that emphasizes conservative treatment, patient education, kindness, and compassion
Help create positive dental experiences for children who may feel nervous or anxious about dental care
Opportunities for professional growth and development
Make a meaningful impact on the experience of patients and their families
Comprehensive Benefits Package:
Medical, Dental, Vision, and 401(k)
Paid holidays
Paid time off
Join Brentwood Pediatric Dentistry and become part of a team dedicated to providing compassionate, high-quality pediatric dental and orthodontic care while helping every patient and family feel welcomed, informed, and supported.
Website: Brentwood Pediatric Dentistry
What You'll Do
As a Patient Coordinator, you will serve as an important part of the patient experience, supporting both our pediatric dentistry and orthodontic services. You will help families navigate scheduling, insurance, treatment information, and the overall flow of their visits while working closely with both the front office and clinical teams.
Your responsibilities will include:
Greet patients and families in a warm, professional manner
Manage scheduling for pediatric dental and orthodontic appointments, including cancellations and rescheduling
Confirm upcoming appointments and send appointment reminders
Answer incoming calls and assist patients and families with general questions
Register new patients and maintain accurate demographic and contact information
Coordinate patient check-in and check-out processes
Schedule pediatric dental exams, cleanings, treatment appointments, orthodontic evaluations, and follow-up visits
Communicate appointment and treatment information clearly with patients and parents/guardians
Verify insurance information and assist with general dental and orthodontic insurance questions
Assist with treatment estimates, payment options, and other financial information
Help coordinate orthodontic consultations and treatment appointments
Communicate with the clinical team to support efficient patient flow and scheduling
Maintain accurate patient records and protect confidential patient information
Assist families with questions regarding treatment plans and next steps as directed by the clinical team
Help create a calm, welcoming environment for children and families, including patients who may be anxious about dental care
Maintain an organized and professional front office
Follow HIPAA, privacy, and practice policies and procedures
Perform other administrative duties as assigned
Preferred Qualifications:
High school diploma or equivalent
Previous dental, orthodontic, medical, or healthcare office experience preferred
Experience working with children and families is a plus
Familiarity with dental or orthodontic practice management software preferred
Knowledge of dental insurance and general financial processes preferred
Strong customer service and communication skills
Excellent organization and attention to detail
Ability to multitask and prioritize in a fast-paced environment
Comfortable communicating with children, teens, adults, and parents/guardians
Professional, dependable, and team-oriented attitude
Ability to remain calm, patient, and compassionate when assisting families with questions or concerns
What Makes You Successful:
You are someone who creates a warm and welcoming experience for every patient and family. You understand that the Patient Coordinator is often the first and last point of contact and take pride in making each interaction positive and professional. You are organized, detail-oriented, and comfortable balancing scheduling, patient communication, insurance, and financial responsibilities across both pediatric dentistry and orthodontics. You communicate clearly, work well with a team, and understand the importance of helping children and families feel comfortable, informed, and supported throughout their care.
Why Join Us?
Join a dedicated pediatric dental and orthodontic team focused on exceptional patient care
Work in a supportive, welcoming, and family-focused environment
Support patients ranging from young children to teens and adults
Be part of a practice providing comprehensive pediatric dental care and orthodontic services
Help families coordinate both preventive and restorative pediatric dental care and orthodontic treatment
Support orthodontic services including early evaluations, traditional braces, and clear aligners
Work alongside experienced pediatric dental and orthodontic professionals
Be part of a practice that emphasizes conservative treatment, patient education, kindness, and compassion
Help create positive dental experiences for children who may feel nervous or anxious about dental care
Opportunities for professional growth and development
Make a meaningful impact on the experience of patients and their families
Comprehensive Benefits Package:
Medical, Dental, Vision, and 401(k)
Paid holidays
Paid time off
Join Brentwood Pediatric Dentistry and become part of a team dedicated to providing compassionate, high-quality pediatric dental and orthodontic care while helping every patient and family feel welcomed, informed, and supported.
About Specialty Dental Brands
Specialty Dental Brands is a community of best-in-class pediatric, orthodontic, and oral surgery specialists. Their unique 3-in-1 model provides unparalleled industry knowledge and support to their doctor community. With a focus on pediatric dentistry, orthodontics, and oral surgery, they offer comprehensive care services while maintaining private practice identity and culture.