full-time 21 days ago
Patient Coordinator at Rhode Island Children's Dentistry
Specialty Dental Brands
1610 54th Ave N, Suite 205, Nashville, TN, 37209
Competitive Compensation
About the Practice
N/A Team Members
Dentrix Software
Office Tour & Photos
Job Description
Rhode Island Children's Dentistry & Orthodontics is seeking a friendly, organized, and patient-focused Patient Coordinator to join our team. We are committed to providing high-quality dental and orthodontic care while creating positive experiences for children, families, and patients of all ages. The ideal candidate is dependable, detail-oriented, and passionate about delivering exceptional customer service while helping the practice operate efficiently.
Website: Rhode Island Children's Dentistry & Orthodontics
What You'll Do
As a Patient Coordinator, you will play an important role in creating a welcoming and seamless experience for patients and families. You will support the front office by coordinating appointments, assisting with patient check-in and check-out, answering questions, and working closely with the clinical team to maintain efficient patient flow.
What Makes You Successful:
You are warm, organized, and genuinely enjoy helping people. You understand that the Patient Coordinator is often the first and last point of contact for patients and families and take pride in creating a welcoming experience. You communicate clearly, remain calm and professional in a busy environment, and are able to balance multiple priorities without losing attention to detail. You are a dependable team player who takes ownership of your responsibilities and works collaboratively to support both the patient experience and the success of the practice.
Why Join Us?
Join a collaborative pediatric dental and orthodontic team serving children, teens, adults, and patients with special healthcare needs
Work in a family-friendly environment focused on creating positive and comfortable dental experiences
Support a practice offering pediatric dentistry and orthodontics under one roof
Be part of a team that values patient education, individualized care, and strong relationships with families
Work alongside experienced dental and orthodontic professionals
Support a practice that utilizes current dental and orthodontic technology and treatment approaches
Opportunities for professional growth and development
Make a meaningful impact on patients and families throughout their dental journey
Your responsibilities will include:
Greet and welcome patients and families with warmth and professionalism
Manage accurate patient check-in and check-out processes
Schedule, confirm, and remind patients of appointments
Handle incoming calls and patient inquiries in a timely and professional manner
Assist patients and families with scheduling questions and general office needs
Verify insurance benefits and assist with billing and financial questions
Maintain accurate and organized patient records and information
Support efficient patient flow and communicate with the clinical team regarding scheduling or patient needs
Help create a positive and comfortable experience for children, parents, and caregivers
Maintain patient confidentiality and follow HIPAA and other applicable privacy requirements
Maintain a clean, organized, and professional front office environment
Support the team with additional administrative responsibilities as needed
Travel between the Coventry and East Greenwich locations as needed
Perform other duties and responsibilities as assigned by management
Preferred Qualifications:
Previous experience in a dental or medical front-office setting preferred
Previous pediatric dental experience is a plus
Strong customer service and communication skills
Excellent organizational and time-management abilities
Strong attention to detail and accuracy
Ability to multitask and prioritize in a fast-paced environment
Comfortable working with children, parents, and caregivers
Professional, dependable, and team-oriented attitude
Ability to learn and utilize practice management and scheduling systems
Ability to work collaboratively with both clinical and administrative team members
Comprehensive Benefits Package:
Medical, Dental, Vision, and 401(k)
Paid holidays
Paid time off
If you're an organized, compassionate professional who enjoys working with patients and families and wants to be part of a collaborative pediatric dental team, we invite you to apply and join Rhode Island Children's Dentistry & Orthodontics.
Website: Rhode Island Children's Dentistry & Orthodontics
What You'll Do
As a Patient Coordinator, you will play an important role in creating a welcoming and seamless experience for patients and families. You will support the front office by coordinating appointments, assisting with patient check-in and check-out, answering questions, and working closely with the clinical team to maintain efficient patient flow.
What Makes You Successful:
You are warm, organized, and genuinely enjoy helping people. You understand that the Patient Coordinator is often the first and last point of contact for patients and families and take pride in creating a welcoming experience. You communicate clearly, remain calm and professional in a busy environment, and are able to balance multiple priorities without losing attention to detail. You are a dependable team player who takes ownership of your responsibilities and works collaboratively to support both the patient experience and the success of the practice.
Why Join Us?
Join a collaborative pediatric dental and orthodontic team serving children, teens, adults, and patients with special healthcare needs
Work in a family-friendly environment focused on creating positive and comfortable dental experiences
Support a practice offering pediatric dentistry and orthodontics under one roof
Be part of a team that values patient education, individualized care, and strong relationships with families
Work alongside experienced dental and orthodontic professionals
Support a practice that utilizes current dental and orthodontic technology and treatment approaches
Opportunities for professional growth and development
Make a meaningful impact on patients and families throughout their dental journey
Your responsibilities will include:
Greet and welcome patients and families with warmth and professionalism
Manage accurate patient check-in and check-out processes
Schedule, confirm, and remind patients of appointments
Handle incoming calls and patient inquiries in a timely and professional manner
Assist patients and families with scheduling questions and general office needs
Verify insurance benefits and assist with billing and financial questions
Maintain accurate and organized patient records and information
Support efficient patient flow and communicate with the clinical team regarding scheduling or patient needs
Help create a positive and comfortable experience for children, parents, and caregivers
Maintain patient confidentiality and follow HIPAA and other applicable privacy requirements
Maintain a clean, organized, and professional front office environment
Support the team with additional administrative responsibilities as needed
Travel between the Coventry and East Greenwich locations as needed
Perform other duties and responsibilities as assigned by management
Preferred Qualifications:
Previous experience in a dental or medical front-office setting preferred
Previous pediatric dental experience is a plus
Strong customer service and communication skills
Excellent organizational and time-management abilities
Strong attention to detail and accuracy
Ability to multitask and prioritize in a fast-paced environment
Comfortable working with children, parents, and caregivers
Professional, dependable, and team-oriented attitude
Ability to learn and utilize practice management and scheduling systems
Ability to work collaboratively with both clinical and administrative team members
Comprehensive Benefits Package:
Medical, Dental, Vision, and 401(k)
Paid holidays
Paid time off
If you're an organized, compassionate professional who enjoys working with patients and families and wants to be part of a collaborative pediatric dental team, we invite you to apply and join Rhode Island Children's Dentistry & Orthodontics.
About Specialty Dental Brands
Specialty Dental Brands is a community of best-in-class pediatric, orthodontic, and oral surgery specialists. Their unique 3-in-1 model provides unparalleled industry knowledge and support to their doctor community. With a focus on pediatric dentistry, orthodontics, and oral surgery, they offer comprehensive care services while maintaining private practice identity and culture.