Patient Coordinator - Brand New Office

Overview
Jackson Heights, Queens, NY
Full-Time | Monday–Saturday
Pay: $24–$28/hour, Based on Experience
We’re opening a brand-new dental office in Jackson Heights, and we’re looking for a Patient Coordinator to become the first point of contact for our patients and help build the front-office operations of the practice.

As one of the first members of our team, you’ll have an important role in setting the tone for the entire patient experience.

A self-starter will excel in this role because from the moment a patient calls or walks through the door, you’ll be the person who makes them feel welcomed, informed, and taken care of.

You’ll work closely with the dentist and clinical team to keep the office organized, the schedule running smoothly, and patients moving through their care with a positive experience.

If you’re personable, organized, take initiative, and enjoy working with people, this is an opportunity to help build something from the ground up and grow with the practice.

What You'll Do
Welcome patients and provide a warm, professional first impression
Answer phones, respond to patient inquiries, and schedule appointments
Verify insurance and patient eligibility
Handle patient check-in and check-out
Coordinate treatment appointments and follow-up visits
Discuss treatment estimates, financial arrangements, and payment options with patients
Confirm upcoming appointments and follow up with patients
Maintain accurate and organized patient records
Help keep the schedule full, organized, and productive
Communicate closely with the dentist and clinical team
Help patients understand the next steps in their care
Support the overall front-office operation and help establish efficient office systems
Who We're Looking For
We’re looking for someone who is:
Experienced in a dental or medical front-office environment
Friendly, professional, and genuinely comfortable working with patients
Organized and detail-oriented
A strong communicator
Comfortable discussing treatment plans, estimates, and payment options
Able to multitask in a busy environment without losing attention to detail
Comfortable working independently and taking initiative
Someone who takes ownership of their responsibilities
Interested in growing with a new practice and becoming an important part of the team
Spanish/English bilingual is strongly preferred given the Jackson Heights community.

Requirements
Previous dental or medical front-office experience preferred
Dental insurance and eligibility experience is a plus
Strong computer and communication skills
Ability to work Monday–Saturday
Professional attitude and strong work ethic
This role will continue to expand with more opportunities to grow beyond this practice. If you're a self-starter and looking to join a growing team while helping to establish a new office, please send a CV/Resume to securityblossomdental@gmail.com.

Pay: $24.00 - $28.00 per hour
Work Location: In person