full-time 3 hours ago
Patient Coordinator/Clinical Assistant - Driftwood Dental
Dentalcorp
9828 101A Avenue NW, Edmonton, T5J 3C6
From 20/hr
About the Practice
N/A Team Members
Other Software
Office Tour & Photos
Job Description
About us:
Our Vision at Driftwood Dental is to inspire change, create confidence and celebrate life!
The team at Driftwood Dental is passionately dedicated to continuous improvement and continually upgrading the knowledge and skills which contribute to our patients ongoing oral health.
Working within our network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians, while having greater access to the most advanced treatment technologies and training & development.
https://www.smilesmithers.ca/site/home
Schedule: Monday to Thursday from 8:00am - 5:00pm, potentially some weekends and evenings. One weekend per month is mandatory
The wage for this position starts at $20.00 per hour.
Benefits of Joining Our Team:
Competitive compensation
Dental and health care spending account
Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
Attend social and CE events to network with dental professionals in your community
Work-life balance and flexibility
Access to modernized technology to provide optimal oral care to patients
Responsibilities:
Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
Effectively manage the recall system and accurately maintain the patient database
Process referral letters and other patient correspondence upon receipt from the provider
Manage and file all patient records and charts
Demonstrate active listening and empathy to patients using effective communication skills
About You:
Detail oriented
Proficiency in English with strong written and communication skills
Strong organizational and multi-tasking skills
Punctual and reliable
Team Player
Able to work in a fast paced environment
Will need to be available to work 1 weekend per month
Excellent written and verbal communication skills
Intermediate skills in Microsoft word, excel, google docs etc.
Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.
Our Vision at Driftwood Dental is to inspire change, create confidence and celebrate life!
The team at Driftwood Dental is passionately dedicated to continuous improvement and continually upgrading the knowledge and skills which contribute to our patients ongoing oral health.
Working within our network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians, while having greater access to the most advanced treatment technologies and training & development.
https://www.smilesmithers.ca/site/home
Schedule: Monday to Thursday from 8:00am - 5:00pm, potentially some weekends and evenings. One weekend per month is mandatory
The wage for this position starts at $20.00 per hour.
Benefits of Joining Our Team:
Competitive compensation
Dental and health care spending account
Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
Attend social and CE events to network with dental professionals in your community
Work-life balance and flexibility
Access to modernized technology to provide optimal oral care to patients
Responsibilities:
Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
Effectively manage the recall system and accurately maintain the patient database
Process referral letters and other patient correspondence upon receipt from the provider
Manage and file all patient records and charts
Demonstrate active listening and empathy to patients using effective communication skills
About You:
Detail oriented
Proficiency in English with strong written and communication skills
Strong organizational and multi-tasking skills
Punctual and reliable
Team Player
Able to work in a fast paced environment
Will need to be available to work 1 weekend per month
Excellent written and verbal communication skills
Intermediate skills in Microsoft word, excel, google docs etc.
Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.
About Dentalcorp
At Dentalcorp, we're proud to partner with North America's leading dental professionals to shape the future of oral care. Backed by innovative technology and powered by passionate people, we welcome practices into our network to support their growth, strengthen their teams, and deliver truly unforgettable patient experiences.