Patient Coordinator / Front Desk – South Avenue Dental, Cranford, NJ

Patient Coordinator / Front Desk – South Avenue Dental, Cranford, NJ
Full-time · $20–$26/hour · 5+ years of dental patient coordinator experience required
About us
South Avenue Dental is a growing, patient-focused practice in Cranford. Our team supports each other, takes pride in great patient care, and wants to grow with the practice. As our Patient Coordinator, you'll be one of the first faces patients see and a key part of how our office runs every day.

What you'll do
Greet patients and give every visit a warm, professional start and finish
Answer phones, return messages, and handle patient questions with care
Schedule and confirm appointments in Open Dental, keeping the schedule full and running smoothly
Verify dental insurance, enter benefits, and explain coverage to patients clearly
Present treatment plans and financial options, and coordinate next steps so patients follow through on care
Collect payments and keep patient records accurate and organized
Speak up for patients: be flexible, find solutions, and make their experience easier
Help keep the front office clean, organized, and on time
What we're looking for
At least 5 years of experience as a patient coordinator in a dental office (required)
Open Dental experience strongly preferred
Strong knowledge of dental insurance, including PPO plans, benefits, and verification
Experience presenting treatment plans and discussing costs with patients
Confident, friendly phone and in-person communication
Highly organized, detail-oriented, and comfortable juggling several tasks at once
Quick learner who enjoys a challenge and takes ownership
Bilingual a plus
Schedule
You must be available for all of these shifts:
Monday & Tuesday: 8:45am – 5:00pm
Wednesday & Thursday: 7:45am – 5:00pm
Friday: 7:45am – 2:00pm
Optional: one Saturday a month, for extra hours
No evenings.

Pay & benefits
$20 – $26 per hour, based on experience
Medical benefits
Bonus program
Paid time off and sick time
Ongoing training and professional development
Ready to join us?

If you want a front desk role with variety, a team that has your back, and a real voice in shaping our culture, we'd love to hear from you. Apply with your resume and a short note about your dental patient coordinator experience.

Job Type: Full-time
Pay: $20.00 - $26.00 per hour
Benefits:
401(k) matching
Employee discount
Free parking
Health insurance
Paid sick time
Paid time off
Vision insurance
Application Question(s):
Are you available to work: Mondays 9-5, Tuesdays 9-5, Wednesdays 8-5, Thursdays 8-5, and Friday 8-2?

Experience:
Dental Front Office Coordinator: 3 years (Required)
Work Location: In person