Patient Coordinator | Plastic Surgery & Med Spa

Patient Coordinator | Plastic Surgery & Medical Spa
We are looking for an experienced, personable, and highly organized Patient Coordinator to join our team.

At Artemedica, we are passionate about helping people feel their best, inside and out. The ideal candidate is someone who genuinely enjoys working with people, thrives in a fast-paced environment, and can provide an exceptional patient experience while managing multiple responsibilities with professionalism and attention to detail.

Ideal Candidate
We are looking for someone who is:
Positive, friendly, and professional
Warm and welcoming with patients
Highly organized with strong attention to detail
Comfortable multitasking in a busy environment
Dependable and reliable
A dedicated team player
Confident communicating in person, over the phone, and through email
Committed to providing outstanding customer service
Responsibilities
Responsibilities include, but are not limited to:
Greeting and checking in patients in a warm and professional manner
Answering incoming phone calls and assisting with patient questions
Scheduling and coordinating patient appointments
Responding to email inquiries
Confirming upcoming appointments
Monitoring patient flow in the reception area and communicating updates as needed
Reviewing electronic patient charts to ensure demographic and contact information is complete and current
Scanning and uploading patient documents into electronic charts
Collecting payments and checking patients out
Educating patients about services, treatments, scheduling, and general practice information
Entering eligible patient treatments into manufacturer reward programs
Discussing financial information and payment options with prospective surgical patients
Coordinating and scheduling surgical procedures
Completing weekly skincare inventory counts
Receiving and unpacking incoming skincare orders
Preparing and mailing outgoing skincare orders
Supporting the team with additional administrative and patient care responsibilities as needed
Qualifications
Previous receptionist or front desk experience is highly preferred
Previous experience in plastic surgery, medical aesthetics, dermatology, a medical spa, or a similar healthcare environment is highly preferred
Strong customer service and interpersonal skills
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Comfortable learning and working within electronic scheduling and patient management systems
Bilingual candidates are encouraged to apply
Schedule
Full-time position
Monday through Friday
8-hour shifts
Benefits
Following successful completion of the probationary period, employees are eligible for:
Employer-paid health insurance
Employer-paid dental insurance
Employer-paid life Insurance
Complimentary and significantly discounted cosmetic treatments and services
Paid vacation, sick time, and holidays
Employees are also eligible to participate in our 401(k) retirement plan after one year of employment.

If you are enthusiastic about aesthetics, enjoy creating an exceptional experience for patients, and are looking for an opportunity to become part of a collaborative and established team, we would love to hear from you.

Join Team Artemedica and help us make every patient feel welcomed, cared for, and confident from the moment they walk through our doors.

Job Type: Full-time
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Retirement plan
Experience:
Customer service: 2 years (Preferred)
Language:
Spanish (Preferred)
Work Location: In person