full-time 2 hours ago
Patient Coordinator/Receptionist
Modern Periodontics
Lexington, KY 40517
23 - 25/hr
About the Practice
N/A Team Members
Eaglesoft Software
Job Description
Dental specialist office receptionist and patient coordinator
Job Description:
The front office receptionist/ patient coordinator partners with all team members and the specialist in taking care of our patient’s needs. Our front office team is the front-line contact point for all patients and referring practices. Front desk team members are responsible for managing the schedule to meet the practice’s efficiency and production goals. In addition, they ensure that every patient arrives doctor-ready and leaves with completion of payment and a full understanding of their next steps in treatment. Dental experience is preferred. Compensation depending on experience.
Primary Duties, but not limited to:
Coordinate with front office and back office to stay aligned and flexible throughout the day
Professionally greet patients by welcoming them to our office
Obtain patient information, insurance verification, and communicate with referring offices to obtain appropriate records
Prepare patient documents needed for daily appointments
Scanning documents into our electronic record keeping system
Manage phone lines, email, and electronic communication system
Establish and confirm patient appointments
Collection of fees at the time of service
Communicate confidently with the doctor any information to enhance patient care and maximize their experience
Keep front office area supplied with all necessary items (paper, pens, paper clips, etc.)
Take advantage of continuing education, development and growth opportunities
Foster teamwork and contribute to our family-like culture
Characteristics and Qualities:
Commitment to team work and communication
Strong written and verbal communication skills
Strong people skills (friendly, polite, diplomatic, good listener)
Accountable and adaptable
Positive attitude and enthusiasm
Excellent organization skills
Understanding of medical/dental terminology (Preferred)
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Benefits:
401(k)
401(k) matching
Continuing education credits
Employee discount
Paid time off
Uniform allowance
Experience:
Dental office: 1 year (Required)
Ability to Commute:
Lexington, KY 40517 (Required)
Ability to Relocate:
Lexington, KY 40517: Relocate before starting work (Required)
Work Location: In person
Job Description:
The front office receptionist/ patient coordinator partners with all team members and the specialist in taking care of our patient’s needs. Our front office team is the front-line contact point for all patients and referring practices. Front desk team members are responsible for managing the schedule to meet the practice’s efficiency and production goals. In addition, they ensure that every patient arrives doctor-ready and leaves with completion of payment and a full understanding of their next steps in treatment. Dental experience is preferred. Compensation depending on experience.
Primary Duties, but not limited to:
Coordinate with front office and back office to stay aligned and flexible throughout the day
Professionally greet patients by welcoming them to our office
Obtain patient information, insurance verification, and communicate with referring offices to obtain appropriate records
Prepare patient documents needed for daily appointments
Scanning documents into our electronic record keeping system
Manage phone lines, email, and electronic communication system
Establish and confirm patient appointments
Collection of fees at the time of service
Communicate confidently with the doctor any information to enhance patient care and maximize their experience
Keep front office area supplied with all necessary items (paper, pens, paper clips, etc.)
Take advantage of continuing education, development and growth opportunities
Foster teamwork and contribute to our family-like culture
Characteristics and Qualities:
Commitment to team work and communication
Strong written and verbal communication skills
Strong people skills (friendly, polite, diplomatic, good listener)
Accountable and adaptable
Positive attitude and enthusiasm
Excellent organization skills
Understanding of medical/dental terminology (Preferred)
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Benefits:
401(k)
401(k) matching
Continuing education credits
Employee discount
Paid time off
Uniform allowance
Experience:
Dental office: 1 year (Required)
Ability to Commute:
Lexington, KY 40517 (Required)
Ability to Relocate:
Lexington, KY 40517: Relocate before starting work (Required)
Work Location: In person
Requirements
• Documentation review
• Customer service
• English
• Organizational skills
• Dental office experience
• Dental terminology
• Computer skills
• Dental clinic experience
• Eaglesoft
• Teamwork
• Customer service
• English
• Organizational skills
• Dental office experience
• Dental terminology
• Computer skills
• Dental clinic experience
• Eaglesoft
• Teamwork
About Modern Periodontics
Von Lackum Family Dentistry is a patient-focused practice dedicated to providing high-quality dental care in a comfortable and welcoming environment. With a focus on preventive care and patient education, our practice aims to empower patients to achieve and maintain optimal oral health.