full-time 21 days ago
Patient Coordinator
Neptune dental Management
1757 Blossom Hill Road, San Jose, CA 95124
23 - 27/hr
About the Practice
N/A Team Members
Software Software
Job Description
Image Orthodontics seeking a Patient Coordinator to join our busy orthodontic and pediatric dental practice! This role is ideal for someone who enjoys working with both children and families, thrives in a fast-paced environment, and has previous experience in a dental or orthodontic office.
About The Role
The Patient Coordinator is often the first point of contact for our patients and parents. You’ll play a key role in ensuring an excellent experience by managing the schedule, supporting the clinical team, and keeping the front office organized and welcoming.
Schedule
Full-Time
Monday-Friday 8am -5pm
Responsibilities
Greet patients and parents warmly, ensuring a positive experience at every visit.
Manage scheduling, confirmations, recalls, and follow-up appointments.
Answer phones, respond to inquiries, and communicate effectively with patients and families.
Verify insurance benefits and assist with processing claims.
Collect payments at the time of service and handle billing inquiries.
Maintain accurate patient records and assist with administrative tasks.
Support the orthodontic and pediatric teams with patient flow and office coordination.
Qualifications
Previous experience in a dental, orthodontic, or pediatric dental office required.
Punctual, reliable, and dependable with a strong work ethic.
Knowledge of scheduling, insurance verification, and dental/ortho terminology preferred.
Excellent communication and customer service skills, especially with children and parents.
Highly organized with strong attention to detail.
Positive, professional, and team-oriented attitude.
Bilingual English/Spanish preferred
What We Offer
Competitive salary based on experience.
Health, dental, and vision insurance.
Paid Time Off and Holidays
Retirement Savings Plan
Employees discounts on orthodontic treatment for family members.
EEO Statement
Image Orthodontics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences, and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other status protected by law.
About The Role
The Patient Coordinator is often the first point of contact for our patients and parents. You’ll play a key role in ensuring an excellent experience by managing the schedule, supporting the clinical team, and keeping the front office organized and welcoming.
Schedule
Full-Time
Monday-Friday 8am -5pm
Responsibilities
Greet patients and parents warmly, ensuring a positive experience at every visit.
Manage scheduling, confirmations, recalls, and follow-up appointments.
Answer phones, respond to inquiries, and communicate effectively with patients and families.
Verify insurance benefits and assist with processing claims.
Collect payments at the time of service and handle billing inquiries.
Maintain accurate patient records and assist with administrative tasks.
Support the orthodontic and pediatric teams with patient flow and office coordination.
Qualifications
Previous experience in a dental, orthodontic, or pediatric dental office required.
Punctual, reliable, and dependable with a strong work ethic.
Knowledge of scheduling, insurance verification, and dental/ortho terminology preferred.
Excellent communication and customer service skills, especially with children and parents.
Highly organized with strong attention to detail.
Positive, professional, and team-oriented attitude.
Bilingual English/Spanish preferred
What We Offer
Competitive salary based on experience.
Health, dental, and vision insurance.
Paid Time Off and Holidays
Retirement Savings Plan
Employees discounts on orthodontic treatment for family members.
EEO Statement
Image Orthodontics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences, and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other status protected by law.
About Neptune dental Management
Neptune Dental Management is a busy orthodontic and pediatric dental practice based in San Jose, CA. We are dedicated to providing quality care to children and families in a fast-paced environment. Join our team if you have a passion for dental and orthodontic work.