Practice location
full-time 6 days ago

Patient Experience and Front Desk Coordinator

Mountain View Pediatric Dentistry

Greer, SC 29650
20 - 26/hr

About the Practice

N/A Team Members
Software Software

Office Tour & Photos

Job Description

Patient Experience & Front Office Coordinator
Practice: Mountain View Pediatric Dentistry (Dr. Jon Fryml)
Location: Greer, SC
Job Type: Full-Time (Monday – Thursday, 8:00 AM – 5:00 PM | Occasionally Fridays )
About Our Practice
At Mountain View Pediatric Dentistry, we don’t just fix smiles—we build them! Led by Dr. Jon Fryml, our tight-knit team is on a mission to provide an amazing, stress-free dental experience for every child who walks through our door. We believe going to the dentist should be fun, supportive, and completely positive. Because we are a boutique, small team, every single person here matters. We work hard, support each other like family, and love having fun along the way.

The Opportunity
We are looking for a vibrant, hardworking Patient Experience & Front Office Coordinator to be the "face and voice" of our practice. You are the very first interaction a nervous child or a busy parent has with us. Your energy sets the tone for their entire visit! If you are naturally positive, organized, and love working around kids, this is the perfect place to grow your career.

What You’ll Do (Your Impact):
Owning Checkout/Check-In: Welcome families with a warm smile and positive energy, ensuring a smooth, fun, and welcoming arrival and departure.

Be the Voice of Mountain View: Answer incoming phones with a warm, helpful demeanor, answering parent questions and scheduling appointments efficiently.

Own the Administrative Engine: Manage crucial behind-the-scenes operations, including insurance verification, billing, and collecting payments accurately.

Keep the Day Running Smoothly: Support the clinical team and front office team by handling various office tasks, ensuring the administrative side of the practice is seamless and organized.

What You Bring (Requirements):
The "Kid-Friendly" Factor: A genuine love for children and an innate ability to make them feel safe, heard, and excited.

A Team-First Mindset: High emotional intelligence and a desire to collaborate closely with a small, dedicated team.

Front Office Experience: Proven experience handling reception, administrative tasks, and multi-tasking in a fast-paced environment.

Strong Work Ethic: A proactive, "no task is too small" attitude with a high attention to detail.

Bonus Points (Preferred, but not dealbreakers):
Previous experience with dental/medical billing and insurance verification.

Familiarity with dental practice management software.

Perks & Schedule:
Excellent Work-Life Balance: Enjoy a 4-day work week! Our hours are Monday–Thursday, 8:00 AM – 5:00 PM. Fridays as needed.

A supportive, positive, and laughter-filled work culture.

Pay: $20.00 to $26.00 per hour, Paid Time Off, Holiday Pay
Job Type: Full-time
Pay: $20.00 - $26.00 per hour
Benefits:
Paid time off
Experience:
Dental receptionist: 2 years (Preferred)
Ability to Relocate:
Greer, SC 29650: Relocate before starting work (Required)
Work Location: In person

Requirements

• CPR Certification

About Mountain View Pediatric Dentistry

Mountain View Pediatric Dentistry in Greer, SC, and Traveler’s Rest, SC, is all about fun-focused dentistry for children. Dr. Jon and the team aim to engage kids, instill healthy habits, and provide a lifetime of dental wellness. They support children every step of the way in a positive and upbeat environment.