full-time 1 month ago
Patient Experience Assistant
Arrowhead Orthodontics
Duluth, MN 55810
From 19/hr
About the Practice
N/A Team Members
Other Software
Office Tour & Photos
Job Description
Job Posting: Patient Experience Assistant
Position: Part-Time or Full-Time
Company: Arrowhead Orthodontics
Location: Twin Ports (Duluth, Superior, Cloquet)
Overview: Arrowhead Orthodontics is seeking a positive, upbeat and social individual with an outgoing personality to join our team as a Patient Experience Assistant. Whether you have prior orthodontic experience or are eager to learn, we are willing to train or expand your current skills. A dental license is not a requirement.
Job Summary: The Patient Experience Assistant will primarily work with new and pre-treatment patients. This role is essential in creating a happy, welcoming, and positive environment for our patients. Responsibilities include efficiently taking and processing patient records to the practice’s standard of quality and accuracy, partnering with the Treatment Coordinator as the new patient liaison, welcoming new patients, gathering high-quality diagnostic records, building rapport, and understanding their treatment preferences. Additionally, the Patient Experience Assistant will assist the clinical team with diagnostic records and sterilization when available.
Key Responsibilities:
Greet and welcome new and pre-treatment patients with a positive, upbeat, friendly demeanor.
Take photos and intraoral scans for all new patients.
Prepare and sterilize instruments and equipment.
Seat patients and sanitize chairs.
Assist the orthodontist during various treatment procedures.
Help patients feel comfortable before, during, and after treatment.
Use practice management and imaging software.
Perform office cleaning and maintenance tasks.
Assist with treatment coordinating for recall patients.
Aid clinical assistants with patient care and making retainers.
Qualifications:
Highly social with a positive, energetic attitude.
Excellent verbal and written communication skills.
People-oriented and outgoing personality.
Desire to grow within the practice.
Comfortable interacting with both pediatric and adult patients.
Willingness to learn and adapt to new responsibilities.
Experience:
Customer service: 1 year (Preferred)
Microsoft Office: 1 year (Preferred)
Benefits:
Health Insurance
Medical, Dental, Vision
401(k) and employer matching
Health savings account
Retirement planning
Employee discount
Paid time off
Uniform reimbursement
Schedule:
Full-time
32-38 hours per week
8 hour shift
Monday to Friday
Ability to Commute to multiple office locations in Duluth, Superior and Cloquet.
How to Apply: Here at Arrowhead Orthodontics, we work hard to help our patients get the smile they desire. We are always looking for the right person to join the team.
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance
Ability to Commute:
Duluth, MN 55810 (Required)
Ability to Relocate:
Duluth, MN 55810: Relocate before starting work (Required)
Work Location: In person
Position: Part-Time or Full-Time
Company: Arrowhead Orthodontics
Location: Twin Ports (Duluth, Superior, Cloquet)
Overview: Arrowhead Orthodontics is seeking a positive, upbeat and social individual with an outgoing personality to join our team as a Patient Experience Assistant. Whether you have prior orthodontic experience or are eager to learn, we are willing to train or expand your current skills. A dental license is not a requirement.
Job Summary: The Patient Experience Assistant will primarily work with new and pre-treatment patients. This role is essential in creating a happy, welcoming, and positive environment for our patients. Responsibilities include efficiently taking and processing patient records to the practice’s standard of quality and accuracy, partnering with the Treatment Coordinator as the new patient liaison, welcoming new patients, gathering high-quality diagnostic records, building rapport, and understanding their treatment preferences. Additionally, the Patient Experience Assistant will assist the clinical team with diagnostic records and sterilization when available.
Key Responsibilities:
Greet and welcome new and pre-treatment patients with a positive, upbeat, friendly demeanor.
Take photos and intraoral scans for all new patients.
Prepare and sterilize instruments and equipment.
Seat patients and sanitize chairs.
Assist the orthodontist during various treatment procedures.
Help patients feel comfortable before, during, and after treatment.
Use practice management and imaging software.
Perform office cleaning and maintenance tasks.
Assist with treatment coordinating for recall patients.
Aid clinical assistants with patient care and making retainers.
Qualifications:
Highly social with a positive, energetic attitude.
Excellent verbal and written communication skills.
People-oriented and outgoing personality.
Desire to grow within the practice.
Comfortable interacting with both pediatric and adult patients.
Willingness to learn and adapt to new responsibilities.
Experience:
Customer service: 1 year (Preferred)
Microsoft Office: 1 year (Preferred)
Benefits:
Health Insurance
Medical, Dental, Vision
401(k) and employer matching
Health savings account
Retirement planning
Employee discount
Paid time off
Uniform reimbursement
Schedule:
Full-time
32-38 hours per week
8 hour shift
Monday to Friday
Ability to Commute to multiple office locations in Duluth, Superior and Cloquet.
How to Apply: Here at Arrowhead Orthodontics, we work hard to help our patients get the smile they desire. We are always looking for the right person to join the team.
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance
Ability to Commute:
Duluth, MN 55810 (Required)
Ability to Relocate:
Duluth, MN 55810: Relocate before starting work (Required)
Work Location: In person
About Arrowhead Orthodontics
Arrowhead Orthodontics delivers high-quality orthodontic care in a fun, friendly, and professional environment. Their team truly cares about each patient and takes the time to understand their goals, ensuring patients achieve the smile of their dreams. With five orthodontic specialists and being a Top 1% Invisalign provider, they offer comprehensive and personalized care, making orthodontic treatment convenient and effective.
Position Closed
This job is no longer accepting applications.