Practice location
full-time 17 days ago

Patient Experience Coordinator

Appleby Dental Professionals

4300 Upper Middle Road, Burlington, ON L7M 4P6
19–23/hr

About the Practice

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Job Description

Appleby Dental Professionals is looking for a friendly, energetic and dependable Patient Experience Coordinator to join our busy dental team.

This is a fast-paced, active position for someone who can think quickly, multitask and use good common sense. You will be the first point of contact for our patients while helping keep the front office and clinic running smoothly.

Responsibilities include:
Greeting patients as they arrive and leave
Answering multiple phone lines and directing calls promptly
Monitoring the schedule and clinic flow
Communicating with the clinical and front-office teams
Pulling and filing patient charts
Shredding, mail and general office duties
Cleaning high-touch surfaces and maintaining front-office areas
This is not a traditional sit-down reception position. The role involves regular walking, filing, pulling charts and shredding while remaining available for patients and phones.

We are looking for someone who is positive, organized, dependable and comfortable in a very busy environment. You must be able to prioritize, take initiative and stay calm when several things are happening at once.

Dental experience is an asset, but attitude, reliability, common sense and strong multitasking skills are most important.

If you're someone who enjoys staying busy, helping people and being part of a team, we'd love to hear from you.

Pay: $19.00-$23.00 per hour
Expected hours: 37.0 – 42.0 per week
Benefits:
Dental care
Work Location: In person

Requirements

• Dental receptionist
• Filing
• Patient service
• Multi-line phone systems
• Phone etiquette

About Appleby Dental Professionals

Appleby Dental Professionals in Burlington, ON, offers a one-stop dental care experience focused on comfort and professionalism. Dr. Paul Mytnowych, Dr. Davies, and associates provide comprehensive dental services with a commitment to well-being and integrated health.