full-time 26 days ago
Patient Relations/Insurance Coordinator
Hillsborough Periodontics & Dental Impla
207 Omni Drive, Hillsborough, NJ 08844
25 - 28/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
Job Overview
We are seeking an out-going and detail-oriented Patient Relations/Insurance Coordinator to join our specialty dental office team. In this vital role, you will serve as the primary point of contact for patients, ensuring a smooth and positive experience from check-in to billing. Your expertise will help streamline insurance processes, verify coverage, and facilitate effective communication between patients, providers, and insurance companies. This position offers an exciting opportunity to contribute to exceptional patient care while managing complex insurance procedures with enthusiasm and professionalism.
Responsibilities
Greet patients warmly and manage the front desk operations, ensuring a welcoming atmosphere
Schedule appointments, handle patient inquiries via phone and in-person, demonstrating strong communications skills.
Conduct thorough insurance verification, including checking coverage details, benefits, and eligibility using dental insurance verification systems.
Explain insurance policies and billing procedures clearly to patients, answering questions with transparency and patience.
Manage accounts receivable by submitting claims promptly, following up on unpaid claims, and resolving billing discrepancies efficiently.
Maintain organized records of patient interactions, insurance claims, and correspondence in accordance with office standards.
Support the office team by handling administrative tasks related to the functioning of a specialty dental office.
Qualifications
Prior experience working as a Dental Receptionist or in a similar medical office role is required.
Strong knowledge of dental insurance plans, insurance verification processes, and dental billing procedures.
Proficient in the use of medical or dental patient software is a required.
Familiarity with HIPAA regulations to ensure patient privacy and data security are maintained at all times.
Office experience demonstrating excellent organizational skills and attention to detail.
Candidates with Associates Degree are preferred.
Ability to work in collaboration with our team while providing outstanding service.
This is a Part-time position on Monday, Tuesday, Thursday and half Fridays.
Benefits:
Paid training
Monthly Bonus System
Paid time-off
Pay: $25.00 - $28.00 per hour
Benefits:
Health insurance
Paid time off
Education:
Associate (Required)
Work Location: In person
We are seeking an out-going and detail-oriented Patient Relations/Insurance Coordinator to join our specialty dental office team. In this vital role, you will serve as the primary point of contact for patients, ensuring a smooth and positive experience from check-in to billing. Your expertise will help streamline insurance processes, verify coverage, and facilitate effective communication between patients, providers, and insurance companies. This position offers an exciting opportunity to contribute to exceptional patient care while managing complex insurance procedures with enthusiasm and professionalism.
Responsibilities
Greet patients warmly and manage the front desk operations, ensuring a welcoming atmosphere
Schedule appointments, handle patient inquiries via phone and in-person, demonstrating strong communications skills.
Conduct thorough insurance verification, including checking coverage details, benefits, and eligibility using dental insurance verification systems.
Explain insurance policies and billing procedures clearly to patients, answering questions with transparency and patience.
Manage accounts receivable by submitting claims promptly, following up on unpaid claims, and resolving billing discrepancies efficiently.
Maintain organized records of patient interactions, insurance claims, and correspondence in accordance with office standards.
Support the office team by handling administrative tasks related to the functioning of a specialty dental office.
Qualifications
Prior experience working as a Dental Receptionist or in a similar medical office role is required.
Strong knowledge of dental insurance plans, insurance verification processes, and dental billing procedures.
Proficient in the use of medical or dental patient software is a required.
Familiarity with HIPAA regulations to ensure patient privacy and data security are maintained at all times.
Office experience demonstrating excellent organizational skills and attention to detail.
Candidates with Associates Degree are preferred.
Ability to work in collaboration with our team while providing outstanding service.
This is a Part-time position on Monday, Tuesday, Thursday and half Fridays.
Benefits:
Paid training
Monthly Bonus System
Paid time-off
Pay: $25.00 - $28.00 per hour
Benefits:
Health insurance
Paid time off
Education:
Associate (Required)
Work Location: In person
Requirements
• Administrative experience
• Organizational skills
• Teamwork
• Attention to detail
• HIPAA
• Administrative experience (1–2 years)
• Organizational skills
• Teamwork
• Attention to detail
• HIPAA
• Administrative experience (1–2 years)
About Hillsborough Periodontics & Dental Impla
Hillsborough Periodontics & Dental Implants is a specialized practice led by Dr. Manjiri Mathur, a Board-Certified Periodontist. The practice focuses on all aspects of Periodontal Therapy, Cosmetic Procedures, and Dental Implants. Dr. Mathur and her team employ minimally-invasive techniques to provide gentle and caring treatment.