full-time 14 days ago
Patient Representative
SouthCoast Health
Savannah, GA 31406
Competitive Compensation
About the Practice
N/A Team Members
Other Software
Office Tour & Photos
Job Description
SouthCoast Health is looking for a Full-time
Patient Representative for our Savannah Location
This position is in general one of the first and last points of contact that patients and patients' family members will have of SouthCoast Health and therefore, is the first and last chance to make a strong positive impression.
Qualifications:
Ability to exercise professionalism in dealing with all levels of personnel, patients and patients' families.
Ability to communicate clearly and concisely.
Ability to organize and prioritize tasks effectively.
Ability to read, understand and follow oral and written instructions.
Knowledge of customer service concepts.
Knowledge of computer system.
Responsibilities:
Greet patients and family members in a positive, professional and helpful manner.
Provide directions, information and other assistance as needed.
Monitor physician's schedule to alert patients of wait time.
Maintain patient confidentiality of pertinent medical information.
Collect co-pays (may vary with location).
Follow clinic protocol in alerting appropriate personnel in emergency situations.
Education/ Experience: High school diploma or equivalent. Minimum of one year experience in customer service setting, preferably six months receptionist experience in health care setting. Computer experience.
Benefits:Health, HSA/FSA, vision, dental, life, LT disability, supplemental insurance, PTO, holidays, and 401k with employer contribution, bereavement leave and jury duty.
SouthCoast Health is an Equal Opportunity Employer and a Drug-Free Workplace. Applicants selected for employment are subject to pre-employment drug testing.
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Patient Representative for our Savannah Location
This position is in general one of the first and last points of contact that patients and patients' family members will have of SouthCoast Health and therefore, is the first and last chance to make a strong positive impression.
Qualifications:
Ability to exercise professionalism in dealing with all levels of personnel, patients and patients' families.
Ability to communicate clearly and concisely.
Ability to organize and prioritize tasks effectively.
Ability to read, understand and follow oral and written instructions.
Knowledge of customer service concepts.
Knowledge of computer system.
Responsibilities:
Greet patients and family members in a positive, professional and helpful manner.
Provide directions, information and other assistance as needed.
Monitor physician's schedule to alert patients of wait time.
Maintain patient confidentiality of pertinent medical information.
Collect co-pays (may vary with location).
Follow clinic protocol in alerting appropriate personnel in emergency situations.
Education/ Experience: High school diploma or equivalent. Minimum of one year experience in customer service setting, preferably six months receptionist experience in health care setting. Computer experience.
Benefits:Health, HSA/FSA, vision, dental, life, LT disability, supplemental insurance, PTO, holidays, and 401k with employer contribution, bereavement leave and jury duty.
SouthCoast Health is an Equal Opportunity Employer and a Drug-Free Workplace. Applicants selected for employment are subject to pre-employment drug testing.
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
About SouthCoast Health
SouthCoast Health is a comprehensive healthcare resource serving the Lowcountry and Coastal Empire of Georgia and South Carolina. With over 120 healthcare professionals across 20 specialties, they are committed to total wellness for life.