Patient Scheduler

Launch Your Career in Dental — From the Ground Up Pay: $16.00 – $26.00 per hour | Full-Time | Southeast Michigan
At Bright Side Dental, we don't just hire people — we build careers.

We're a growing family of 9 dental practices across Southeast Michigan, and we're looking for someone who is hungry to learn, driven to grow, and ready to become a leader in our company. If that's you, keep reading.

What This Role Actually Is
You'll start in our Communications Center, handling inbound calls from new patients and reaching out to existing hygiene patients to get them scheduled. It's a sales and communication role at its core — and we'll train you to be exceptional at it.

But this is just the beginning.

What Makes This Opportunity Different
Over the course of roughly a year, you will be cross-trained on virtually every non-provider position in our company — front and back. That means:
Front office: Receptionist, scheduling, patient accounts, and sales
Back office: Dental assisting
Cross-location experience: You'll be asked to cover posts across our 9 Southeast Michigan locations as needed, giving you real, hands-on exposure to how each practice operates. Mileage reimbursement is included.

By the time you complete this program, you won't just know one job — you'll know the whole business.

Where It Can Take You
Once cross-trained, you'll be placed in one of our locations to work alongside a veteran manager, sharpen your sales skills, and grow into a leadership role as positions become available. We're expanding, and we promote from within.

This path is real — but it's designed for someone who is serious about it.

You're a Great Fit If You:
Have a natural ability to connect with people and communicate with confidence
Are motivated by goals and genuinely enjoy the challenge of sales
Take initiative and don't need to be micromanaged
Are reliable, detail-oriented, and professional
Are comfortable traveling between locations across Southeast Michigan
Have customer service experience (dental experience is a plus, but not required)
Duties:
Receiving inbound calls from new and existing patients
Properly scheduling patients
Answering basic questions regarding dental procedures and office policies
Communicating important information to the proper individual/practice-Looking into accounts and/or charts to gather knowledge on the patient
Answering LiveChats and emails using proper spelling and grammar
Benefits:
Vacation/Personal Days
Short Term/Long Term Disability
Paid Holidays
Company paid Life Insurance
Health Insurance
Vision Insurance
Dental Benefits
401K
Legal/Identity Insurance
Safe and Fun environment
Training center for all employees
https://careers.brightsidedental.com/
Job Type: Full-time
Pay: $16.00 - $26.00 per hour
Benefits:
401(k)
401(k) matching
AD&D insurance
Bereavement leave
Dental insurance
Disability insurance
Employee discount
Health insurance
Life insurance
Paid sick time
Paid time off
Paid training
Uniform allowance
Vision insurance
Ability to Commute:
Bloomfield Hills, MI 48302 (Required)
Work Location: In person