Practice location
full-time 1 month ago

Patient Service Associate

Mercy Health Services (MD)

301 Saint Paul Place, Baltimore, MD 21202
17.83 - 26.75/hr

About the Practice

N/A Team Members
Epic Software

Office Tour & Photos

Job Description

Overview:

Join Our Team at Mercy Medical Center – Now Hiring a Medical Receptionist (Patient Service Associate) in Foot and Ankle!

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.

As a hospital founded by the Sisters of Mercy, we offer a supportive

Responsibilities:

Every employee is expected to support the goals and mission of Mercy Medical Center, in particular, the commitment to providing all patients easy access to high quality care, service and value. Mercy requires that all employees uphold its mission, including confidentiality of all patient and financial information and treating all patients with dignity and compassion. The Patient Service Associate is responsible for all front desk operations under the direction of the Practice Manager/Director/Assistant Director, which include, but are not limited to: Scheduling patients, answering phones, scanning medical records, triage patient phone calls for severity/importance, collection of insurance information and verification or benefits, charge entry and payment posting.

Qualifications:

EDUCATION AND WORK EXPERIENCE

Education and Work Experience:

High School Diploma or GED

A minimum of one year experience is preferred.

Min: USD $17.83/Hr. Max: USD $26.75/Hr. Benefits:

Benefits Eligibility is based on your scheduled FTE status and Job Category

Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees

403(b) retirement plan with generous company match and “catch up” provision

Paid Time Off (PTO) & company paid holidays

Tuition reimbursement

Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program

Employer paid Short & Long Term Disability benefits for eligible employees

Voluntary Benefits

Discounts on auto & home insurance and Verizon plans

Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values

EEO Statement:

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.

About Mercy Health Services (MD)

Mercy Medical Center in Baltimore, Maryland is a top hospital with primary care and specialist locations in various communities. They are renowned for their Centers of Excellence in Women’s Health & Medicine, Orthopedics, Cancer, Digestive Health & Liver Disease, and more, reflecting 150 years of the Mercy mission.

Position Closed

This job is no longer accepting applications.

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