Patient Service Front Desk Coordinator

Company Description
Established in 1947, North Shore Dental Group of Manhasset has been delivering exceptional dental care to generations of families. Located in the heart of prestigious Manhasset, NY, our prime location reflects our commitment to excellence — offering comprehensive dental services in one convenient, trusted, and welcoming environment. We are dedicated to patient-centered care, emphasizing comfort, efficiency, and the highest standards of service to support optimal oral health.

Role Description
This is a full-time, on-site opportunity for a Patient Service Front Desk Coordinator to become the welcoming face of our practice. More than a receptionist, this role is at the heart of our patient experience — building lasting relationships with the families we serve, ensuring every interaction reflects the warmth and professionalism our practice is known for.

The Patient Service Front Desk Coordinator will manage day-to-day front desk operations, including greeting patients, scheduling appointments, and handling phone communications with professionalism and care. Additional responsibilities include learning and performing insurance verification and benefits breakdowns, coordinating patient records, managing financial transactions, and helping maintain a clean, welcoming environment for both patients and staff. This is a wonderful opportunity to grow within a respected, long-established practice and develop expertise in the dental field.

Qualifications
Strong communication and phone etiquette skills
Friendly, approachable demeanor with a genuine, patient-first attitude
A passion for building relationships and creating positive patient experiences
Strong organizational skills and attention to detail
Ability to work collaboratively in a fast-paced, team-oriented environment
Eagerness to learn insurance verification, scheduling systems, and front office operations
Dental office experience is a plus — but not required. We are happy to fully train the right candidate.

What We Offer
Dental insurance — comprehensive coverage for you and your smile
Health insurance support — access to our dedicated health insurance representative who will help you secure a great medical insurance plan tailored to your needs
Paid Time Off (PTO) — because work-life balance matters
Growth opportunities — clear pathways for advancement, including into management positions for those who want to take the next step in their career
Cross-training opportunities — for team members interested in expanding their skills, we offer training in dental assisting so you can broaden your expertise and career options
A supportive, family-oriented team environment at one of Long Island's most established and respected dental practices
Pay: $18.00 - $30.00 per hour
Work Location: In person