Practice location
full-time 1 month ago

Patient Service Represenative - Internal Medicine (Front Office)

BJC HealthCare

1001 West Highlands Plaza Drive, St. Louis, MO 63110
17.50 - 23.88/hr

About the Practice

N/A Team Members
Other Software

Office Tour & Photos

Job Description

Saint Louis, Missouri

Support Services

Days

Full-Time

110790

STL1-N14

$17.50 – $23.88 / hour (Salary or hourly rate is based on job qualifications and relevant work experience)

Job Description

Additional Information About the Role

Come join our team as a full-time Patient Service Representative with BJC Medical Group in Saint Louis, Missouri, this is a rare opportunity to join a great team!

Preferred Medical Office Experience

40-Hours per week

Day Shift

Benefit Eligible

NO CALL, NO WEEKENDS, NO HOLIDAYS

Overview

BJC Medical Group is the multi-specialty physician-led organization of BJC HealthCare and includes over 600 doctors and advanced practice providers who are affiliated with top-ranked hospitals in the Midwest region.

Since 1994, BJC Medical Group has provided access to extraordinary care in over 145 locations and over 25 specialties in the greater St. Louis, mid-Missouri and southern Illinois areas. Our providers are nationally recognized for excellent patient satisfaction, quality health care, and improving the health and well-being of the communities we serve.

BJC Medical Group at the Highlands is an experienced, well-respected group of internal medicine providers. We strive to provide primary care that is personal and evidence-based. Our physicians are on-staff at one of the top-ranked hospitals in the nation, Barnes-Jewish Hospital, and located conveniently at the outpatient building in The Highlands, across from Forest Park

Preferred Qualifications

Role Purpose

The Patient Services Representative acts as the initial point of contact for front office activity and helps directs the patient flow process at the physician office. This position performs patient check-ins and appointment scheduling. This position also maintains patient financial records and may serve as a switchboard operator as needed.

Responsibilities

Handles telephone calls from patients and staff; forwards calls requiring triage.

Performs receptionist duties with close attention to detail and professionalism.

Verifies health insurance payment information and educates patients on the applicable regulations; collects payments and records data.

Performs data entry of service charges, to include the assignment of diagnostic codes and the entering of all physician and clinic related charges.

Coordinates information with Central Billing Office to ensure all charges are captured and properly collected.

Minimum Requirements

Education

High School Diploma or GED

Experience

2-5 years

Benefits and Legal Statement

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date

Disability insurance* paid for by BJC

Annual 4% BJC Automatic Retirement Contribution

401(k) plan with BJC match

Tuition Assistance available on first day

BJC Institute for Learning and Development

Health Care and Dependent Care Flexible Spending Accounts

Paid Time Off benefit combines vacation, sick days, holidays and personal time

Adoption assistance

Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

Job Description

Additional Information About the Role

Come join our team as a full-time Patient Service Representative with BJC Medical Group in Saint Louis, Missouri, this is a rare opportunity to join a great team!

Preferred Medical Office Experience

40-Hours per week

Day Shift

Benefit Eligible

NO CALL, NO WEEKENDS, NO HOLIDAYS

Overview

BJC Medical Group is the multi-specialty physician-led organization of BJC HealthCare and includes over 600 doctors and advanced practice providers who are affiliated with top-ranked hospitals in the Midwest region.

Since 1994, BJC Medical Group has provided access to extraordinary care in over 145 locations and over 25 specialties in the greater St. Louis, mid-Missouri and southern Illinois areas. Our providers are nationally recognized for excellent patient satisfaction, quality health care, and improving the health and well-being of the communities we serve.

BJC Medical Group at the Highlands is an experienced, well-respected group of internal medicine providers. We strive to provide primary care that is personal and evidence-based. Our physicians are on-staff at one of the top-ranked hospitals in the nation, Barnes-Jewish Hospital, and located conveniently at the outpatient building in The Highlands, across from Forest Park

Preferred Qualifications

Role Purpose

The Patient Services Representative acts as the initial point of contact for front office activity and helps directs the patient flow process at the physician office. This position performs patient check-ins and appointment scheduling. This position also maintains patient financial records and may serve as a switchboard operator as needed.

Responsibilities

Handles telephone calls from patients and staff; forwards calls requiring triage.

Performs receptionist duties with close attention to detail and professionalism.

Verifies health insurance payment information and educates patients on the applicable regulations; collects payments and records data.

Performs data entry of service charges, to include the assignment of diagnostic codes and the entering of all physician and clinic related charges.

Coordinates information with Central Billing Office to ensure all charges are captured and properly collected.

Minimum Requirements

Education

High School Diploma or GED

Experience

2-5 years

Benefits and Legal Statement

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date

Disability insurance* paid for by BJC

Annual 4% BJC Automatic Retirement Contribution

401(k) plan with BJC match

Tuition Assistance available on first day

BJC Institute for Learning and Development

Health Care and Dependent Care Flexible Spending Accounts

Paid Time Off benefit combines vacation, sick days, holidays and personal time

Adoption assistance

To learn more, go to our Benefits Summary.

Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

How does the work you do contribute to the overall BJC mission?

Transcript

The work that I do as an ER, nurse contributes to the overall mission statement for BJC by providing patient advocacy, every patient that walks into BJC facility, we are there to advocate for the patient from the time they enter to the time that they are discharged. Second clinical excellence. Our goal is to provide excellent care for every patient that walks into a BJC facility. Third employee satisfaction. We, that is our goal to make sure that our employees are satisfied as well as our patients. So those three elements, clinical excellence, patient advocacy and employee satisfaction helps to contribute to the overall mission of BJC.

The work that I do as an ER, nurse contributes to the overall mission …

Natalie

Assistant Nurse Manager

About BJC HealthCare

BJC Healthcare is dedicated to providing advanced treatments at nationally ranked and community hospitals. With a focus on personalized care, they offer a wide range of specialties and services to support overall health and well-being.

Position Closed

This job is no longer accepting applications.

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