Patient Service Representative II - Internal Medicine - Wasatch

Patient Service Representative II

Granger Medical Clinic has an immediate opening for a full-time Patient Service Representative II in our Internal Medicine Department at our Wasatch location. The ideal candidate will be confident, self-motivated and above all else compassionate. Patient Service Representatives work closely with our patients, physicians and support staff to provide the best care to each patient. As they are the first point of contact with the patients, excellent communication and customer service skills are essential.

Knowledge, Skills, and Abilities:

Excellent customer service, communication, multi-tasking and organizational skills

Typing / keyboarding skills

Must be a team player and enjoy working with people

Must be able to read, understand and communicate in English

Essential Functions and Duties:

Greet patients presenting for medical or other services in a courteous manner

Answer telephones in a professional manner

Scheduling appointments in accordant with established procedures

Communicate professionally both verbally and in writing with physicians, clinic staff and patients regarding their appointment scheduling and other needs

Record all demographic information necessary to contact patient and/or bill insurance carrier for services provided

Other duties as assigned

Education and Experience:

High School Graduate or equivalent

Previous patient service representative experience, preferred

Physical Requirements and Working Conditions:

Sedentary work, requiring lifting up to 10lbs

Repetitive motion associated with operating a computer and other office equipment

Inside, climate-controlled working conditions

Granger Medical Clinic offers competitive wages and excellent benefits. Benefits include:

Vision

Dental

Medical

Sick Leave

Paid Time Off

Life Insurance

Paid Maternity Leave

Tuition Reimbursement

Short- and Long-Term Disability

Employee Assistance Program (EAP)

Health Savings and Flexible Spending Accounts

401(k) with a Company Match, Profit Share, and Safe Harbor Contributions

The salary range listed is the base salary range offered for this position. Actual salaries may vary depending on factors including but not limited to work experience, education, and/or skill level.

Granger Medical Clinic provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Granger Medical Clinic complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, genetic information and testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.

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