full-time 1 month ago
Patient Service Representative - Mercy Jefferson Neurology Clinic
Mercy
1400 US Highway 61, Festus, MO 63028
Competitive Compensation
About the Practice
N/A Team Members
Other Software
Office Tour & Photos
Job Description
Festus, Missouri
Clinical Support
Administrative/Clerical/Registration
Regular
Full-time
Mercy Hospital Jefferson
JR261945
Job Description
Find your calling at Mercy!
The Patient Service Representative (PSR) is the first point of contact for patients and visitors. The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows.
Position Details:
Location:
Mercy Hospital Jefferson - Neurology Clinic
1390 US-61 Ste N2400
Festus, MO 63028
Shift/Hours:
Full-Time
Days
Minimum Qualifications
Education: High school diploma or equivalent.
Skills, Knowledge and Abilities:
Strong verbal and written communication skills are essential for interacting with patients, healthcare professionals, and other staff members. The ability to communicate effectively and professionally is crucial in this role.
Proficiency in basic computer skills, including data entry and word processing.
Excellent customer service skills are essential for interacting with patients and visitors in a courteous and professional manner. PSRs should be empathetic, patient-focused, and able to handle inquiries and concerns with tact and diplomacy.
Accuracy and attention to detail are critical in this role, particularly when entering patient information, scheduling appointments, and processing documentation.
Ability to maintain confidentiality and follow privacy policy/procedure. Demonstrating discretion and maintaining patient privacy is paramount in this role.
Adaptable and able to work effectively under pressure, handling unexpected situations with professionalism and composure.
Attend and complete Clinic Core Front Desk Training post-hire.
Physical Requirements:
Position requires the ability to push, pull, and/or lift 50 lbs. occasionally.
Position requires standing and walking during each shift.
Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.
Preferred Qualifications
Experience: One year of applicable medical office experience.
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
keyword(s): Front Desk, Medical Receptionist
Clinical Support
Administrative/Clerical/Registration
Regular
Full-time
Mercy Hospital Jefferson
JR261945
Job Description
Find your calling at Mercy!
The Patient Service Representative (PSR) is the first point of contact for patients and visitors. The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows.
Position Details:
Location:
Mercy Hospital Jefferson - Neurology Clinic
1390 US-61 Ste N2400
Festus, MO 63028
Shift/Hours:
Full-Time
Days
Minimum Qualifications
Education: High school diploma or equivalent.
Skills, Knowledge and Abilities:
Strong verbal and written communication skills are essential for interacting with patients, healthcare professionals, and other staff members. The ability to communicate effectively and professionally is crucial in this role.
Proficiency in basic computer skills, including data entry and word processing.
Excellent customer service skills are essential for interacting with patients and visitors in a courteous and professional manner. PSRs should be empathetic, patient-focused, and able to handle inquiries and concerns with tact and diplomacy.
Accuracy and attention to detail are critical in this role, particularly when entering patient information, scheduling appointments, and processing documentation.
Ability to maintain confidentiality and follow privacy policy/procedure. Demonstrating discretion and maintaining patient privacy is paramount in this role.
Adaptable and able to work effectively under pressure, handling unexpected situations with professionalism and composure.
Attend and complete Clinic Core Front Desk Training post-hire.
Physical Requirements:
Position requires the ability to push, pull, and/or lift 50 lbs. occasionally.
Position requires standing and walking during each shift.
Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.
Preferred Qualifications
Experience: One year of applicable medical office experience.
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
keyword(s): Front Desk, Medical Receptionist
About Mercy
Mercy, serving communities for over a century, is dedicated to transforming health and wellness. With a mission spanning 185 years, Mercy offers top-quality care to patients and families.
Position Closed
This job is no longer accepting applications.