Patient Service Specialist - Adult Neuro Department
Dignity Health Physical Therapy
About the Practice
Job Description
Dignity Health - Outpatient Center
Patient Service Specialist - Adult Neuro Department
**Front Desk Receptionist Position**
Status: Full-Time (40 Hours) Monday - Friday 8am-6pm
Location: 2850 W Horizon Ridge Pkwy #320, Henderson, NV 89052
Pay Range: $18.50 - $22.00 based on experience
Job Benefits include:
Competitive salary
PTO
Medical, Dental, Vision Insurance
401(K) Matching
Employee Discount
Growth Opportunities on our Career Ladder
Schedule: Monday-Friday (Some Saturdays Required)
Responsibilities:
Greets patients with exceptional customer service to create a positive patient experience
Answers phone
Utilize medical office software to schedule new and follow-up appointments for patients
Insurance verifications, referrals and pre-authorizations
Schedules patients appointments and checks them in at arrival
Collection of co-pays
Daily cash balancing and weekly banking deposits
Patient intake and data entry to ensure proper billing
Complete daily billing reports and work with central billing office (CBO)
Communication and teamwork with clinic staff as well as all supporting departments to create an enjoyable, seamless experience
Other duties as assigned
Qualifications:
Minimum Qualifications
HS diploma or GED is required
Preferred Experience
Customer service experience required
Knowledge of insurance verification preferred
Healthcare, Medical, Dental office administration preferred
Physical Requirements:
Ability to walk, stand, bend, and reach consistently throughout a work day/shift
Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
Ability to carry office supplies up to 10lbs
Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
Ability to speak and hear sufficiently to understand and give directions
Additional Data:
Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
About Dignity Health Physical Therapy
Dignity Health Physical Therapy is a partnership between Dignity Health and Select Medical. As part of the Select Medical Outpatient Division, a nationally renowned and community-based provider of outpatient physical therapy and rehabilitation, our family of brands is widely known and respected throughout the country. We’re part of the largest nationwide physical therapy network with almost 2,000 outpatient physical therapy centers and 7,000-plus licensed therapists. We offer occupational and hand therapy, sports medicine, workplace injury treatment and prevention, and specialized rehabilitation services. Our team consists of world-renowned physical therapists specializing in non-surgical and post-operative care and a variety of orthopedic and sports-related injuries. We also employ more certified hand therapists than any organization across the nation.