Practice location
full-time 18 days ago

Patient Services Coordinator

Ross Family Dental

2710 West Oxford Loop, Oxford, MS 38655
Competitive Compensation

About the Practice

N/A Team Members
Software Software

Office Tour & Photos

Job Description

Join Our Team as a Patient Services Coordinator!

Are you an organized, friendly, and customer-focused individual with a passion for helping others? We are looking for a dedicated Front Office Coordinator to be the face of our practice. In this key role, you’ll handle scheduling, patient interactions, and ensure a smooth, welcoming experience for all. If you thrive in a fast-paced environment, have excellent communication skills, and enjoy working with a team, we’d love to hear from you!

Job Summary:

The patient services coordinator works in a fast paced environement and is the first point of contact for patients. Multi-tasking is required as you will be responsible for managing appointments, patient check-in, handling phone calls, and maintaining the office’s day-to-day operations.

Responsibilities:

Answer phone calls and emails, scheduling patient appointments.

Verify insurance information and process billing and payments.

Greet patients and ensure they are checked in properly.

Manage patient records and ensure that all forms are completed.

Coordinate patient follow-up and reminders for appointments.

Handle office correspondence, including scheduling, rescheduling, and cancellations.

Maintain and update office calendars.

Assist with patient referrals and coordination of care with specialists.

Qualifications:

High school diploma or equivalent.

Previous experience in a dental office or customer service role is preferred.

Excellent communication and organizational skills.

Knowledge of dental office management software.

Work Environment:

Mostly desk-based with some patient interaction in the reception area.

Friendly, client-focused, and professional. The front desk is a high-traffic area, requiring excellent multitasking and communication skills.

What We Offer:

Medical Insurance

Paid Holidays

Paid Time Off (PTO)

401(k) Plan

Learning Management System (LMS) to keep your skills sharp

Opportunities for professional growth and development

A great collaborative team environment!

About Ross Family Dental

Ross Family Dental in Salinas, California, offers a warm and welcoming environment where patients are treated like family. The skilled team, led by Dr. Ross and Dr. Malvase, is dedicated to providing top-quality care using advanced dental technology. They focus on building long-lasting relationships based on trust and care to help patients maintain healthy, beautiful smiles with confidence.