full-time 2 hours ago
Patient Services Rep
RWJBarnabas Health
100 State Highway 36, West Long Branch, NJ 07764
20.63 - 25.71/hr
About the Practice
N/A Team Members
Epic Software
Office Tour & Photos
Job Description
Req #: 0000252315
Category: Revenue Cycle and Patient Access
Status: Full-Time
Shift: Day
Facility: Barnabas Health Medical Group
Department: Surgical Oncology Associates
Pay Range: $20.63 - $25.71 per hour
Location:
100 Highway 36, West Long Branch, NJ 07764
Job Title: Patient Services Rep
Location: Barnabas Health Medical Group
Department Name: Surgical Oncology Associates
Req #: 0000252315
Status: Hourly
Shift: Day
Pay Range: $20.63 - $25.71 per hour
Pay Transparency:
The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.
The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.
Job Overview:
The Patient Service Representative (PSR) works with the practice physicians, manager, and support staff to ensure patient satisfaction and efficient operations. PSRs prepare for patient visits, triage practice calls, schedule patient appointments, and perform routine clerical tasks. The PSR acts as a practice ambassador, contributing to overall patient experience, safety, and privacy.
Qualifications:
Required:
High School Diploma or General Education Degree (GED)
Relevant experience and/or training, or equivalent combination of education and experience
Demonstrates a clear understanding of the importance of patient satisfaction and safety.
Strong oral and written communication skills
Attention to accuracy and detail.
Able to multitask and work under pressure.
The ability to work independently and in a team environment.
Excellent customer service
Preferred:
Associate degree or Bachelor’s degree
Previous medical receptionist experience or background in general office
EPIC experience
Knowledge of medical terminology and electronic medical record (EMR) systems
Bilingual in Spanish and English
Scheduling Requirements:
Shift Working: Monday – Friday 8:00AM-4:30PM
Day Shift
Full-time, 40 Hours Per Week
Hours are subject to change based off practice needs.
Travel will be required.
Essential Functions:
Performs patient check-in and check-out functions.
Answers routine questions in person and over the telephone
Performs basic clerical functions such as copying, scanning, faxing, sorting, and distributing mail.
Creates and maintains health record information, files, and organizes as needed.
Coordinates with insurance providers and handles pre-authorizations and certifications as necessary.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
Benefits and Perks:
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees’ physical, emotional, social, and financial health.
Paid Time Off (PTO)
Medical and Prescription Drug Insurance
Dental and Vision Insurance
Retirement Plans
Short- & Long-Term Disability
Life & Accidental Death Insurance
Tuition Reimbursement
Health Care/Dependent Care Flexible Spending Accounts
Wellness Programs
Voluntary Benefits (e.g., Pet Insurance)
Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!
Equal Opportunity Employer
RWJBarnabas Health is an Equal Opportunity Employer
Category: Revenue Cycle and Patient Access
Status: Full-Time
Shift: Day
Facility: Barnabas Health Medical Group
Department: Surgical Oncology Associates
Pay Range: $20.63 - $25.71 per hour
Location:
100 Highway 36, West Long Branch, NJ 07764
Job Title: Patient Services Rep
Location: Barnabas Health Medical Group
Department Name: Surgical Oncology Associates
Req #: 0000252315
Status: Hourly
Shift: Day
Pay Range: $20.63 - $25.71 per hour
Pay Transparency:
The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.
The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.
Job Overview:
The Patient Service Representative (PSR) works with the practice physicians, manager, and support staff to ensure patient satisfaction and efficient operations. PSRs prepare for patient visits, triage practice calls, schedule patient appointments, and perform routine clerical tasks. The PSR acts as a practice ambassador, contributing to overall patient experience, safety, and privacy.
Qualifications:
Required:
High School Diploma or General Education Degree (GED)
Relevant experience and/or training, or equivalent combination of education and experience
Demonstrates a clear understanding of the importance of patient satisfaction and safety.
Strong oral and written communication skills
Attention to accuracy and detail.
Able to multitask and work under pressure.
The ability to work independently and in a team environment.
Excellent customer service
Preferred:
Associate degree or Bachelor’s degree
Previous medical receptionist experience or background in general office
EPIC experience
Knowledge of medical terminology and electronic medical record (EMR) systems
Bilingual in Spanish and English
Scheduling Requirements:
Shift Working: Monday – Friday 8:00AM-4:30PM
Day Shift
Full-time, 40 Hours Per Week
Hours are subject to change based off practice needs.
Travel will be required.
Essential Functions:
Performs patient check-in and check-out functions.
Answers routine questions in person and over the telephone
Performs basic clerical functions such as copying, scanning, faxing, sorting, and distributing mail.
Creates and maintains health record information, files, and organizes as needed.
Coordinates with insurance providers and handles pre-authorizations and certifications as necessary.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
Benefits and Perks:
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees’ physical, emotional, social, and financial health.
Paid Time Off (PTO)
Medical and Prescription Drug Insurance
Dental and Vision Insurance
Retirement Plans
Short- & Long-Term Disability
Life & Accidental Death Insurance
Tuition Reimbursement
Health Care/Dependent Care Flexible Spending Accounts
Wellness Programs
Voluntary Benefits (e.g., Pet Insurance)
Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!
Equal Opportunity Employer
RWJBarnabas Health is an Equal Opportunity Employer
About RWJBarnabas Health
RWJBarnabas Health is dedicated to providing high-quality health care in New Jersey, both within hospital walls and through community support programs. They strive to improve the health, quality of life, and vitality of their communities by meeting evolving healthcare needs and enhancing coordination for treating complex health conditions.