Pediatric Dental Front Desk

2-3 YEARS AT A PEDIATRIC DENTAL OFFICE FRONT DESK IS MUST!!!!!!

We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our practice. Our Receptionist’s duties include welcoming patients and check them in, scheduling visits, answer phone calls and entering new patient information, take payments, verify insurance benefits, etc. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Responsibilities
Greet and welcome patients as soon as they arrive at the office
Check patients in for appointments
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk
Order front office supplies and keep inventory of stock
Update calendars and schedule patients
Verify patient insurance benefits
Help with social media promotion of practice
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Collect payment and schedule future visits
Skills
Proven work experience as a Receptionist, Front Office Representative or similar role
Proficiency in Microsoft Office Suite and ability to type
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
2-3 years experience at a Dental practice is a must however if you have the ability to grasp new concepts quickly and apply them, we are willing to train the right applicant
Job Types: Full-time, Part-time
Pay: $18.00 - $25.00 per hour
Benefits:
Employee discount
Flexible schedule
Paid time off
Referral program
Education:
High school or equivalent (Preferred)
Experience:
Computer Skills: 2 years (Preferred)
Customer Service: 1 year (Preferred)
Dental office: 2 years (Preferred)
Work Location: In person