Pediatric Dental Front Desk Patient Care Coordinator

We are a warm, friendly, and patient-centered pediatric dental office in Monterey seeking a friendly, punctual, reliable, and long-term Pediatric Dental Patient Coordinator / Front Office Team Member to join our team.

Our supportive office staff is excited to welcome someone who enjoys working with children and families, values teamwork, and takes pride in creating a positive patient experience. We are looking for someone who is kind, dependable, detail-oriented, and thrives in a busy but caring environment.

Schedule
Monday – Thursday
8:00 AM – 5:00 PM (32 hours/week)
Responsibilities
Patient scheduling and schedule management
Confirming patient appointments and maintaining an efficient schedule flow
Greeting, checking in, and checking out patients and families with warmth and professionalism
Answering phones and relaying messages to appropriate staff members
Collection of copays and account management
Creating treatment plans and reviewing recommended treatment with parents in a clear, supportive, and professional manner
Insurance data entry, verification of benefits, insurance tracking, and analysis
Managing and maintaining patient recall reports, inactive patient reports, and active treatment reports
Interaction with referring offices and coordination of referrals
Supporting public relations and office growth initiatives
Assisting with social media and onsite/offsite marketing projects
Collaborating with management and team members on office projects as needed
Helping create a welcoming, positive, and fun experience for children and families
Qualifications
Required:
Dental experience preferred (minimum 1 year preferred, but we are willing to train the right person)
Friendly, professional, and dependable
Strong communication and customer service skills
Detail-oriented and able to multitask in a fast-paced environment
Strong organizational skills and ability to work independently
Typing speed of at least 40 words per minute
Preferred (but not required):
Eaglesoft experience
Pediatric dental, orthodontic, or dental front office experience
Our Ideal Candidate
Our ideal candidate is a self-starter who is reliable, kind, organized, and genuinely enjoys working with children and families. We value a positive attitude, strong work ethic, and someone interested in becoming a long-term member of our team.

Compensation is based on experience and qualifications.

Benefits include:
2 weeks Paid Time Off
Paid Holidays
401(k) with employer match
Monthly Medical Insurance Stipend
Dental Coverage
Please send your resume and desired salary. We would love to hear why you enjoy working with children and families.

We are excited to find the right person to join our team!

Job Type: Full-time
Pay: From $28.00 per hour
Application Question(s):
Are you looking for a long term position?

Education:
High school or equivalent (Required)
Experience:
Dental office: 1 year (Required)
Language:
Spanish (Preferred)
Work Location: In person