pediatric dental receptionist

Overview
Join our dynamic pediatric dental practice as a Pediatric Dental Receptionist and become the friendly face that welcomes our young patients and their families! This vital role combines exceptional administrative skills with compassionate customer service to ensure a smooth, positive experience from the moment families walk through our doors. As a Pediatric Dental Receptionist, you will manage appointment scheduling, insurance verification, patient records, and front desk operations—all while maintaining a lively, energetic atmosphere that reflects our commitment to children's oral health. Your enthusiasm and organizational prowess will help create a welcoming environment where kids feel safe and cared for.

Duties
Greet patients and their families warmly, creating a positive first impression and ensuring a friendly, professional atmosphere at the front desk
Schedule appointments efficiently using dental practice management software such as Eaglesoft , coordinating with clinical staff to optimize daily patient flow
Verify insurance coverage, perform insurance eligibility
Collect payments, process co-pays,
Maintain accurate patient records by reviewing documentation for completeness and compliance with HIPAA regulations; update EHR (Electronic Health Record) systems diligently
Answer multi-line phone systems with professionalism, practicing excellent phone etiquette while scheduling appointments or addressing patient inquiries
Assist with intake procedures for new patients, ensuring all medical history forms are completed correctly and entered into the system
Experience
Previous experience working in a dental clinic or medical office environment is highly preferred, especially in pediatric settings
Strong knowledge of dental terminology
Proficiency with dental practice management software such as Eaglesoft
familiarity with EMR (Electronic Medical Records)
Demonstrated ability to handle medical administrative support tasks including insurance verification, appointment scheduling, filing, and data entry with high accuracy
Excellent computer skills including Microsoft Office Suite (Word, Excel), typing skills (10 key typing), and familiarity with health information management practices
Bilingual abilities are a plus to effectively communicate with diverse patient populations in a busy clinic setting
Exceptional customer service skills combined with strong organizational abilities to manage front desk operations efficiently
Join us in delivering exceptional pediatric dental care by providing outstanding administrative support! We value energetic professionals who thrive in fast-paced environments and are passionate about making children’s dental visits positive experiences. This paid position offers an exciting opportunity to grow your career and contributing to the health and happiness of our young patients.

Pay: $18.00 - $24.00 per hour
Benefits:
401(k) matching
Employee discount
Health insurance
Opportunities for advancement
Paid sick time
Referral program
Vision insurance
Application Question(s):
What is your expected compansation?

Experience:
Dental receptionist: 1 year (Preferred)
Language:
spanish (Preferred)
Work Location: In person