Pediatric Dental Receptionist & Office Manager Assistant (Experienced)

Overview
We are seeking an experienced, highly organized, proactive, and self-motivated Dental Receptionist & Office Manager Assistant to join our team. This energetic role offers a fantastic opportunity to be the welcoming face of our clinic while supporting efficient office operations. You will play a vital part in creating a positive experience for young patients and their families, ensuring smooth scheduling, billing, and administrative workflows. If you thrive in a fast-paced environment, possess excellent communication skills, and are passionate about healthcare support, this position is perfect for you!

Key Responsibilities
Front Desk & Patient Coordination
Greet patients and families warmly, providing exceptional customer service at the front desk
Answer phones, schedule appointments, and manage the daily schedule using Open Dental practice management software
Confirm appointments, coordinate patient communications, and assist with check-in/check-out
Maintain accurate patient records and ensure the front desk operates smoothly
Handle phone communication with professionalism, including appointment confirmations and patient inquiries
Manage communications with referring offices
Dental Insurance & Billing
Assist Office Manager in verifying insurance eligibility and benefits, presenting estimates, collecting patient co-pays, and processing dental billing/collections accurately
Office Manager Support
Assist the Office Manager with daily administrative tasks
Help implement systems that improve efficiency, accountability, communication, and follow-through.

Maintain an organized, professional and productive office environment
Qualifications & Skills
One year of previous experience in a dental office is required
Experience using Open Dental software is strongly preferred
Knowledge of dental insurance, claims submission, payment posting, and insurance follow-up
Excellent organziational skills and strong attention to detail
Self-motivated, dependable, and able to work independently
Strong problem-solving skills and the ability to take initiative
Excellent communicaiton and interpersonal skills
Professional, patient-focused, and committed to maintaining confidentiality
What We Offer
A supportive and professional team environment
An opportunity to contribute ideas and make a meaningful impact on office operations
The ability to grow in dental administration and practice management
Compensation based on experience and qualifications
Our schedule starts earlier and ends earlier to get our team home to family
Paid holidays, paid time off, 401k with match
Pay: $20.00 - $24.00 per hour
Expected hours: 24.0 – 36.0 per week
Benefits:
401(k)
401(k) matching
Paid time off
Experience:
Dental receptionist: 1 year (Required)
Work Location: In person