full-time 2 months ago
Phone Receptionist
OU Health
Oklahoma City, OK 73120
From 15/hr
About the Practice
N/A Team Members
Other Software
Office Tour & Photos
Job Description
Job Summary
We are seeking an energetic and highly organized Phone Receptionist to be the welcoming voice of our very busy medical clinic. In this vital role, you will manage all incoming calls with professionalism and warmth, ensuring every caller receives prompt and courteous assistance. Your multitasking skills and technical proficiency will help maintain seamless communication channels, support administrative operations, and create a positive first impression for visitors and clients alike. This paid position offers an exciting opportunity to contribute to a dynamic team while honing your communication and clerical skills in a fast-paced environment.
Duties
Answer and direct all incoming phone calls with clear and professional communication.
Manage office phone systems efficiently, transferring calls, taking messages, and handling inquiries with compassion and accuracy.
Perform data entry tasks related to call logs and appointment scheduling using our EHR system.
Maintain organized records of calls, messages to support administrative workflows.
Demonstrate excellent phone etiquette while managing high call volumes in a professional manner.
Following HIPAA guidelines for patient privacy.
Skills
Multilingual or bilingual abilities are highly desirable to serve diverse client needs effectively.
Strong communication skills with the ability to convey information clearly over the phone and in person.
Knowledge of phone call management techniques, including call screening and prioritization.
Familiarity with office clerical tasks such as typing, data entry, and basic administrative support.
Excellent customer service skills combined with professional phone etiquette.
Ability to handle sensitive information discreetly while maintaining a friendly demeanor.
Familiarity with medical terminology is a plus.
Join us as a Phone Receptionist where your proactive attitude and exceptional communication skills will help create a welcoming atmosphere for all of our patients.
Pay: From $15.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Application Question(s):
Medical Office Experience is Preferred
Experience:
Customer service: 1 year (Required)
Work Location: In person
We are seeking an energetic and highly organized Phone Receptionist to be the welcoming voice of our very busy medical clinic. In this vital role, you will manage all incoming calls with professionalism and warmth, ensuring every caller receives prompt and courteous assistance. Your multitasking skills and technical proficiency will help maintain seamless communication channels, support administrative operations, and create a positive first impression for visitors and clients alike. This paid position offers an exciting opportunity to contribute to a dynamic team while honing your communication and clerical skills in a fast-paced environment.
Duties
Answer and direct all incoming phone calls with clear and professional communication.
Manage office phone systems efficiently, transferring calls, taking messages, and handling inquiries with compassion and accuracy.
Perform data entry tasks related to call logs and appointment scheduling using our EHR system.
Maintain organized records of calls, messages to support administrative workflows.
Demonstrate excellent phone etiquette while managing high call volumes in a professional manner.
Following HIPAA guidelines for patient privacy.
Skills
Multilingual or bilingual abilities are highly desirable to serve diverse client needs effectively.
Strong communication skills with the ability to convey information clearly over the phone and in person.
Knowledge of phone call management techniques, including call screening and prioritization.
Familiarity with office clerical tasks such as typing, data entry, and basic administrative support.
Excellent customer service skills combined with professional phone etiquette.
Ability to handle sensitive information discreetly while maintaining a friendly demeanor.
Familiarity with medical terminology is a plus.
Join us as a Phone Receptionist where your proactive attitude and exceptional communication skills will help create a welcoming atmosphere for all of our patients.
Pay: From $15.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Application Question(s):
Medical Office Experience is Preferred
Experience:
Customer service: 1 year (Required)
Work Location: In person
About OU Health
OU Health, the University of Oklahoma's academic health system, delivers expertise, innovation, and advanced treatments for every Oklahoman. Their nationally recognized team members provide compassionate care and push the boundaries of discovery to set new standards for healthcare.
Position Closed
This job is no longer accepting applications.