Physiotherapy Receptionist Needed

Job Overview
We are seeking a professional and organized Physiotherapy Receptionist to join our healthcare team. This role requires a friendly demeanor, strong communication skills, and experience in medical office environments. The Physiotherapy Receptionist will be responsible for scheduling appointments, maintaining patient records, and ensuring smooth front desk operations to support the delivery of quality patient care.

Responsibilities
Greet patients warmly and assist them with check-in and check-out procedures
Manage appointment scheduling using Universal system
Answer multi-line phone systems promptly and professionally, directing calls as needed
Collect payments and process billing in accordance with office protocols
Maintain accurate documentation of patient visits and treatment details
Coordinate with healthcare providers to facilitate patient flow and communication
Ensure the reception area remains clean, organized, and welcoming
Assist with administrative tasks including filing, data entry, and correspondence
Skills
Prior experience with Universal system is highly desirable
Knowledge of medical terminology relevant to physiotherapy practices
Experience working in a medical or dental office setting, particularly as a front desk or receptionist
Ability to handle multi-line phone systems efficiently
Proficiency in managing administrative tasks within a fast-paced environment
Professional appearance and friendly demeanor to create a positive patient experience
Pay: $17.20-$20.00 per hour
Work Location: In person