PNW PACE Receptionist
MultiCare Health System
About the Practice
Job Description
At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home.
FTE: 1.0, Shift: Day, Schedule: M-F 8-4:30PM
Position Summary
The Front Desk Specialist performs reception, registration, and secretarial functions in support of the daily operations of the Center while functioning as the focal communication source in the unit. The incumbent is responsible for all aspects of front office duties including reception, patient scheduling, registration, processing billing information, charge entry, payment posting, batch balancing, cash reconciliation/balancing, etc. The combination of these functions will be determined by the Manager to meet the needs of the clinic. This is an intermediate clerical position working under limited supervision. This position is highly visible and is the initial contact for patient and guests of the Center, requiring a customer service oriented individual with a professional appearance and manner at all times. Work situations are a variety of regular, reoccurring duties and functions which require discretion, decision making within the scope of the position’s responsibilities, attention to detail, prioritization, organization, and excellent interpersonal relation skills. Internal contacts are general in nature and include staff and management. External contacts include patients, families, health care providers, and the general public.
Requirements:
High School Diploma or equivalent preferred
Vocational training in medical front office desired
1 year experience in related field or education/training supplement
Experience with CPT and ICD-9 coding preferred
Why MultiCare?
Rooted in the local community
Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.
Growth and education
Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.
Well-being and support
Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.
Living our values
Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.
Belonging for all
Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.
Pacific Northwest lifestyle
Work and live where natural beauty, adventure and strong community connections are part of everyday life.
Pay and Benefit Expectations
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $18.94 - $27.26 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.
Associated benefit information can be viewed here.
About MultiCare Health System
MultiCare’s roots in the Pacific Northwest go back to 1882, with the founding of Tacoma’s first hospital. Over the years, we’ve grown from a Tacoma-centric, hospital-based organization into the largest, community-based, locally governed health system in the state of Washington. MultiCare's comprehensive system of health includes more than 300 primary, urgent, pediatric and specialty care locations across Washington, Idaho and Oregon, as well as 13 hospitals. We welcome patients from the entire Pacific Northwest region and our 28,000-plus team members — including employees, providers and volunteers — proudly care for the communities we serve. Without a doubt, our organization has changed over the years. But what has never changed, throughout our long history, has been our dedication to health and wellness of the people of the Pacific Northwest. Guided by our mission, vision and values, we are on continuous journey to deliver the services that our communities need, and to ensure access to those services, now and in the future.