Private Practice Dental Receptionist

We are seeking a dynamic and personable full-time or part-time Dental Receptionist to join our woman-owned, private dental practice. This vital role serves as the first point of contact for patients and ensures the smooth operation of daily administrative activities. The ideal candidate will demonstrate exceptional customer service skills, a professional demeanor, and the ability to manage multiple responsibilities efficiently. Your role will be essential in creating a welcoming environment while handling administrative tasks with accuracy and care.

Duties
Greet patients warmly and provide outstanding customer service to ensure a positive experience from check-in to check-out
Manage patient appointments
Handle phone communications professionally, addressing patient inquiries, appointment requests, and follow-up calls
Maintain and update electronic health records (EHR) accurately and securely using EMR/EHR systems
Process dental insurance information, verify coverage, and assist patients with insurance-related questions
Understand and communicate dental terminology relevant to dental care and patient treatment plans
Collaborate with the dental team to coordinate patient flow and ensure all administrative tasks are completed promptly
Uphold confidentiality and compliance with dentalcare regulations at all times
Qualifications
Proven experience in a customer service role, preferably within a dental setting
Strong knowledge of dental terminology
Familiarity with Eaglesoft or Carestack is highly preferred
Excellent phone communication skills with the ability to handle multiple calls professionally
Basic understanding of dental insurance processes and coverage verification procedures
Exceptional organizational skills with attention to detail in managing schedules and records
Professional appearance and demeanor with strong interpersonal skills
Ability to work efficiently in a fast-paced environment while maintaining a friendly attitude
If this seems like a good fit we would love to hear from you!

Pay: $20.00 - $25.00 per hour
Expected hours: 16.0 – 40.0 per week
Benefits:
401(k)
401(k) matching
Bereavement leave
Caregiver leave
Dental insurance
Disability insurance
Employee discount
Employee mentoring program
Family leave
Free parking
Health insurance
Health savings account
On-the-job training
Opportunities for advancement
Paid orientation
Paid sick time
Paid time off
Paid training
Parental leave
Retirement plan
Vision insurance
Experience:
Dental receptionist: 1 year (Required)
Language:
English (Required)
Ability to Commute:
Lakewood, CO 80226 (Required)
Work Location: In person