PT Receptionist

Part-Time Front Desk Receptionist

This is a 100% on‑site role

Gastro One - 1310, one of the Mid-South's largest and most experienced gastroenterology practice, seeks a customer focused PT Receptionist to join our team. You'll support our mission of delivering compassionate, high-quality digestive care through efficient financial operations.

Position Summary

The Front Desk Clerk serves as the first point of contact for patients and visitors, playing a critical role in delivering a positive patient experience. This position is responsible for greeting patients, managing check-in and check-out processes, handling scheduling, and supporting daily front desk operations in a fast-paced clinical environment.

Due to the hands‑on nature of patient care, this role is 100% on site. This position requires the ability to reliably report to work at 5:45 AM.

Key Responsibilities

Greet patients and visitors in a courteous, professional, and compassionate manner

Register patients and verify demographic, insurance, and billing information

Schedule, reschedule, and confirm appointments

Collect co-pays and process payments as required

Answer incoming phone calls and respond to patient inquiries accurately and efficiently

Maintain patient records in accordance with HIPAA and company policies

Coordinate with clinical staff to ensure smooth patient flow

Monitor waiting areas and keep front desk areas organized and professional

Assist with administrative tasks and other duties as assigned

Qualifications & Requirements

High school diploma or equivalent required

Must be able to report to work at 5:45 AM

Previous experience in a medical front desk or healthcare setting preferred

Strong customer service and communication skills

Ability to multitask and work efficiently in a fast-paced environment

Basic computer skills and familiarity with electronic medical records (EMR) systems preferred

Professional appearance and demeanor

Strong attention to detail and organizational skills

Demonstrated longevity and stability in prior roles

What We Offer

As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes:

Medical, dental, vision, and prescription coverage

Life and AD&D coverage

Availability of short- and long-term disability

Flexible financial benefits including FSAs and HSAs

401(k) and access to retirement planning

Paid holidays and vacation

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.

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