Practice location
full-time 5 days ago

Reception/Front Desk

Drs. Geyer and Binzer, P.C.

21 West 6th Street, Spencer, IA 51301
Competitive Compensation

About the Practice

N/A Team Members
Software Software

Office Tour & Photos

Job Description

Overview
We are seeking a dedicated and detail-oriented receptionist to join our team. This role is essential in providing exceptional customer service and ensuring the smooth operation of our front desk activities. The ideal candidate will possess strong communication skills, a professional demeanor, the ability to multitask and a commitment to maintaining a welcoming environment for all visitors.

Responsibilities
Greet and assist patients and visitors in a friendly and professional manner.

Manage appointment scheduling, confirmations, and cancellations efficiently.

Ensure accurate collection of patient information.

Maintain patient records in compliance with HIPAA regulations.

Handle incoming calls and respond to inquiries regarding services offered.

Coordinate with staff to ensure seamless patient flow and communication.

Uphold office organization by managing medical records and documentation accurately.

Assist in maintaining a clean and organized front desk area.

Previous experience in a front desk or administrative role is desirable.

Familiarity with dental terminology and coding practices is highly desirable.

Knowledge of HIPAA regulations and insurance verification processes is essential.

Strong organizational skills with attention to detail are required.

Excellent interpersonal skills to interact effectively with patients, families, and staff.

Proficiency in office software applications is necessary for daily tasks.

Join our team where you can make a positive impact on the patient experience while developing your skills in a supportive environment!

Job Type: Full-time
Expected hours: 34.0 – 36.0 per week
Benefits:
401(k) matching
Employee discount
Health insurance
Paid time off
Parental leave
Ability to Commute:
Spencer, IA 51301 (Required)
Ability to Relocate:
Spencer, IA 51301: Relocate before starting work (Required)
Work Location: In person

Requirements

• Administrative experience
• Organizational skills
• Medical administrative support
• Medical scheduling
• Attention to detail

About Drs. Geyer and Binzer, P.C.

Geyer Orthodontics is a family-run practice with board-certified orthodontists serving Northwest Iowa with premier orthodontic care. With locations in Spencer, Sheldon, Storm Lake, and Spirit Lake, they provide thoughtful, personalized care in a welcoming environment.