full-time 21 days ago
Receptionist
East Hill Medical Center
144 Genesee Street, Auburn, NY 13021
17 - 19/hr
About the Practice
N/A Team Members
Software Software
Job Description
East Hill Medical Center is looking for a receptionist to join our growing organization. The candidate should be comfortable floating to all our medical offices (Family and Pediatric Medicine, Adult Medicine, Dental, and Inner Wellness). Our receptionist will assist providers with the scheduling and flow of patients and patient’s family in the clinical areas. Flexible shifts available.
Responsibilities:
Greet patients in a friendly and welcoming manner both in person and on the phone.
Promptly and professionally answers all incoming, multi-line, telephone calls ensuring to introduce yourself and the practice. Screen and direct calls appropriately.
Monitor provider’s schedules to ensure it is efficiently booked.
Schedules and reschedules patient appointments over the telephone, in-person and follow-up visits at the end of the initial patient appointment.
Verifying insurance prior to their appointment.
Reminding patients to arrive early if documentation needs to be completed prior to their appointment.
Assist patients with the kiosk, as needed.
Initiate video conferencing with interpreters as needed.
Capture and record reportable demographic information.
Engage patients in utilizing the patient portal.
Respond to all patient questions, concerns, and complaints in a calm, non-confrontational, supportive manner and is able to de-escalate situations as needed.
Perform required patient screening prior to visits, both on the phone and in person.
Remind patients to bring a list and/or their current medication with them to their appointment.
Responsible for supporting and monitoring patient flow in the front and back offices.
Responsible for performing various aspects of patient visit.
Initiates the follow-up of specialty care referrals and services per policy.
Assists patients with the completion of medical forms.
Responsible for obtaining medical record releases and ensuring the processing of medical record requests.
Assists with scanning relevant documents into the electronic health record system.
Performs documentation in the patient’s electronic health record.
Responsible for preparing and stocking exam rooms.
Performs other duties as assigned.
Floats between all offices as needed and directed by the Practice Manager or designee.
Provide excellent patient service.
No weekends, 9 paid holidays and 2 floating holidays.
If you are passionate about making a difference in community health and thrive in a friendly team environment, we invite you to apply today and become a vital part of our healthcare family!
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Work Location: In person
Responsibilities:
Greet patients in a friendly and welcoming manner both in person and on the phone.
Promptly and professionally answers all incoming, multi-line, telephone calls ensuring to introduce yourself and the practice. Screen and direct calls appropriately.
Monitor provider’s schedules to ensure it is efficiently booked.
Schedules and reschedules patient appointments over the telephone, in-person and follow-up visits at the end of the initial patient appointment.
Verifying insurance prior to their appointment.
Reminding patients to arrive early if documentation needs to be completed prior to their appointment.
Assist patients with the kiosk, as needed.
Initiate video conferencing with interpreters as needed.
Capture and record reportable demographic information.
Engage patients in utilizing the patient portal.
Respond to all patient questions, concerns, and complaints in a calm, non-confrontational, supportive manner and is able to de-escalate situations as needed.
Perform required patient screening prior to visits, both on the phone and in person.
Remind patients to bring a list and/or their current medication with them to their appointment.
Responsible for supporting and monitoring patient flow in the front and back offices.
Responsible for performing various aspects of patient visit.
Initiates the follow-up of specialty care referrals and services per policy.
Assists patients with the completion of medical forms.
Responsible for obtaining medical record releases and ensuring the processing of medical record requests.
Assists with scanning relevant documents into the electronic health record system.
Performs documentation in the patient’s electronic health record.
Responsible for preparing and stocking exam rooms.
Performs other duties as assigned.
Floats between all offices as needed and directed by the Practice Manager or designee.
Provide excellent patient service.
No weekends, 9 paid holidays and 2 floating holidays.
If you are passionate about making a difference in community health and thrive in a friendly team environment, we invite you to apply today and become a vital part of our healthcare family!
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Work Location: In person
Requirements
• Medical administrative support
• Medical scheduling
• Multi-line phone systems
• Patient interaction
• Insurance verification
• Medical scheduling
• Multi-line phone systems
• Patient interaction
• Insurance verification
About East Hill Medical Center
East Hill Family Medical is a Federally Qualified Health care Center that provides comprehensive, community-based, primary and preventative health care to adults and children in Central NY.