Receptionist

Southwestern Hearing Centers started in 1947 and is one of the the largest family-owned hearing aid companies in the country. Headquarters based in St Charles Missouri, we currently have 34 offices across Illinois and Missouri.

Southwestern Hearing Centers is currently rated number 6 in the Top 100 Work Places in St. Louis, and has been voted in the top 100 the last 8 years.

At Southwestern Hearing Centers we put our patients first. We value making a difference in our patients' lives and supporting them through their hearing journey.

We are looking for a Receptionist to join our team at our Ellisville and Chesterfield locations. The receptionist provides prompt, courteous service to our patients both in person and on the phone. The starting pay is $16 - $18 an hour depending on experience, with a monthly bonus and opportunities for advancement after the first 90 days
Ensure high-quality customer service
Monday through Friday
Answer, screen incoming calls
Schedule and confirm appointments
Maintain chart notes in our computer system Suno
Calling to obtain updated insurance benefits on patients
Check on status and checking in orders and notify patients when orders are in
Maintain office cleanliness and organization
File all patient records daily and pull and prepare files for the next day's appointments
Contact patients who are due for their maintenance appointments
Communicate verbally and email between Specialist and other staff members on patient details
Answering multiple line phone
Qualifications
Ability to use a computer; Gmail, Google Docs, Word, Excel
The ability to learn new computer software
Excellent organizational skills
Experience as a Receptionist is preferred
Experience handling multiple phone lines
Professional attitude and appearance
Strong customer service skills
Strong interpersonal skills
Ability to problem-solve
Be detail-oriented
Strong Multitasking
Our application process will include both phone and zoom interviews. Before you apply, be sure that you will have reliable access to complete these steps.

Please do not contact the office directly. Send any questions you may have through Indeed.

Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person