Receptionist

Liberal OBGYN Clinic
Full Time
We’re looking for an organized, people-oriented Clinic Receptionist to help ensure smooth patient flow and excellent customer service. This role is essential for creating a welcoming environment while supporting accurate scheduling, registration, and payment processes.

What You’ll Do:
· Greet patients warmly and collect demographic, billing, and payment information
· Schedule appointments accurately and verify patient contact and insurance details
· Update records, scan paperwork, and schedule follow-up visits
· Answer phones promptly, gather necessary information, and route calls appropriately
· Provide updated schedules to nursing staff and providers
· Assist patients with forms, insurance card copies, and portal enrollment
· Collect co-pays, deductibles, co-insurance, and outstanding balances; log and post payments daily
· Monitor office supply needs and report to the Clinic Coordinator
· Cross-train and assist in other clinic office areas as needed
Qualifications:
· 2–4 years of customer service experience (preferred)
· At least 1 year of experience in a physician clinic office (desired)
· Medical terminology knowledge or coursework (highly preferred)
Job Type: Full-time
Benefits:
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance
Work Location: In person