full-time 3 months ago
Receptionist
Shannex
40 Huntley Drive, Halifax, Nova Scotia, B3M 0R8, Halifax
Competitive Compensation
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.
We are searching for a Receptionist to join our Parkstone Enhanced Care team based in Halifax, Nova Scotia.
Meaningful Benefits
You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents.
Additional benefits include:
Comprehensive health, vision, and dental benefits plan, including an Employee and Family Assistance Program
Life, travel, and other insurances
Access to virtual healthcare 24/7 for FREE through the group health benefit plan
RRSP program (5% employer matching)
Free onsite parking
Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
Access to continuing education and training through Shannex’s Centre of Excellence
Opportunities to be part of sector innovation and continuous improvement initiatives
Recognition and Rewards for service excellence and safety
About the Opportunity
Manages client relations and provides excellent service to all clients and visitors
Responds to all client issues/situations promptly and takes appropriate action to rectify concerns
Receives and routes telephone calls, greets and directs clients & visitors in a professional manner; provides information and responds to inquiries from clients, visitors, and staff; refers to appropriate person as necessary
Sorts and distributes incoming and outgoing mail; distributes forms, reports and other documents to appropriate staff and departments
Performs a variety of typing assignments, which are sometimes confidential in nature; operates personal computer to enter data, draft, edit, revise, and print letters, tables, reports and other material
Prepares photocopies and facsimiles, and operates a variety of office equipment
Maintains and distributes office supplies
Establishes, maintains, processes, and updates files, records, and other documents, including daily census, client master lists, next of kin lists, client admissions / transfers / discharges; maintains client discharge files
May book client medical appointments and arranges transportation
Provide exceptional customer service to all clients and supports other departments including the dining room, sales, maintenance, housekeeping and chauffer
Keeps up to date on current events to open discussions with clients
Participates on/in department meetings and committees as required
Acts as a role model and mentor to orientate new staff
Additional duties as assigned/required
About You
In addition to placing high value on continuous improvement, collaboration and accountability, you bring:
A high-school diploma or GED
Office Administration/Professional Secretarial diploma or university degree
Minimum two years’ experience in client services/administrative
Knowledge of general office procedures and equipment
Excellent computer skills and experience in Microsoft Office Suite
Successful candidates will be required to obtain a clear Criminal Record Check, and where applicable, a Vulnerable Sector Check, prior to appointment.
Previous hospitality/customer service experience an asset, especially with seniors
Knowledge of medical terminology considered an asset
Ability to work during the day and weekends
A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care
We are searching for a Receptionist to join our Parkstone Enhanced Care team based in Halifax, Nova Scotia.
Meaningful Benefits
You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents.
Additional benefits include:
Comprehensive health, vision, and dental benefits plan, including an Employee and Family Assistance Program
Life, travel, and other insurances
Access to virtual healthcare 24/7 for FREE through the group health benefit plan
RRSP program (5% employer matching)
Free onsite parking
Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
Access to continuing education and training through Shannex’s Centre of Excellence
Opportunities to be part of sector innovation and continuous improvement initiatives
Recognition and Rewards for service excellence and safety
About the Opportunity
Manages client relations and provides excellent service to all clients and visitors
Responds to all client issues/situations promptly and takes appropriate action to rectify concerns
Receives and routes telephone calls, greets and directs clients & visitors in a professional manner; provides information and responds to inquiries from clients, visitors, and staff; refers to appropriate person as necessary
Sorts and distributes incoming and outgoing mail; distributes forms, reports and other documents to appropriate staff and departments
Performs a variety of typing assignments, which are sometimes confidential in nature; operates personal computer to enter data, draft, edit, revise, and print letters, tables, reports and other material
Prepares photocopies and facsimiles, and operates a variety of office equipment
Maintains and distributes office supplies
Establishes, maintains, processes, and updates files, records, and other documents, including daily census, client master lists, next of kin lists, client admissions / transfers / discharges; maintains client discharge files
May book client medical appointments and arranges transportation
Provide exceptional customer service to all clients and supports other departments including the dining room, sales, maintenance, housekeeping and chauffer
Keeps up to date on current events to open discussions with clients
Participates on/in department meetings and committees as required
Acts as a role model and mentor to orientate new staff
Additional duties as assigned/required
About You
In addition to placing high value on continuous improvement, collaboration and accountability, you bring:
A high-school diploma or GED
Office Administration/Professional Secretarial diploma or university degree
Minimum two years’ experience in client services/administrative
Knowledge of general office procedures and equipment
Excellent computer skills and experience in Microsoft Office Suite
Successful candidates will be required to obtain a clear Criminal Record Check, and where applicable, a Vulnerable Sector Check, prior to appointment.
Previous hospitality/customer service experience an asset, especially with seniors
Knowledge of medical terminology considered an asset
Ability to work during the day and weekends
A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care
About Shannex
Shannex is dedicated to leading the way to better living by offering a continuum of service that values choice and independence for residents. Their team of Great People goes beyond providing exceptional care to make a meaningful impact on the lives of residents and families.
Position Closed
This job is no longer accepting applications.