Receptionist (.5)
Billings Clinic
About the Practice
Job Description
And you’ll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!
You can make a difference here.
About Us
Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.
Your Benefits
We provide a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.
Magnet: Commitment to Nursing Excellence
Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years.
Pre-Employment Requirements
All new employees must complete several pre-employment requirements prior to starting.
Receptionist (.5)
PSYCH SUPPORT SERVICES (Billings Clinic Main Campus)
req12415
Shift: Day, Evening, Weekends
Employment Status: Part-Time (.5 - .74)
Hours per Pay Period: 0.50 = 40 hours every two weeks (Non-Exempt)
Starting Wage DOE: $17.00 - 21.25
The incumbent in this position serves as the receptionist for the Deaconess Psychiatric Center. Responsibilities include greeting patients, visitors and health care providers, handling all incoming calls, directing and controlling patient/visitor flow, creation and maintenance of patient census information and mail distribution. Must function as effective link between DBC and patients, referral sources and other departments.
Essential Job Functions
Greets patients and visitors in a timely manner directing them to the appropriate areas. Monitors access to building, ensuring security and accessibility. Closely monitors doors during STAT or Show of Force situations. Monitors pneumatic tube system for incoming information and documents.
Responds appropriately to requests for information according to established polices and procedures and assuring patient confidentiality is maintained at all times.
Answers all incoming telephone calls on a multi-line system with four rings. Appropriately addresses the purpose of each call. Makes decisions rapidly and calmly using good judgment. Follows up with callers as needed.
Performs a variety of clerical support tasks including but not limited to completion of opening/closing duty checklists, distribution of computer reports, doctors cards, staff and patient correspondence, maintains patient census information, maintains adequate supplies of mental health brochures, maintains an inventory of supplies, anticipating shortages and generating orders as appropriate for all DPC staff.
Types correspondence, reports and other projects to include minutes, memos, letters and after care plans for discharged patients. Provides backup support for the secretarial positions.
Responsible for management of two petty cash funds, reconciles accounts and ensures accuracy of funds and distributions, monitors cash flow to ensure adequate funds are available at all times.
Identifies needs and sets goals for own growth and development; meets all mandatory organizational and departmental requirements.
Maintains competency in all organizational, departmental and outside agency safety standards relevant to job performance.
Minimum Qualifications
Education
High School or GED
Completion of college courses or formal secretarial courses, preferred
Experience
One year of experience in a similar experience, preferred
Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered. Employees that require a licensed or certification must be properly licensed/certified and the licensure/certification must be in good standing.
Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at www.billingsclinic.com/aboutus
Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.
About Billings Clinic
Billings Clinic is Montana’s largest health care system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, Billings Clinic is governed by a board of community members, nurses and physicians. Billings Clinic is an integrated multi-specialty group practice with a 304-bed hospital and Level II trauma center. Billings Clinic has more than 4,700 employees, including more than 550 physicians and non-physician providers physicians and advanced practitioners offering more than 80 specialties. Billings Clinic's vision is to be a national leader in providing the best clinical quality, patient safety, service and value. Shared electronic medical records are one way we have worked towards that goal. The electronic medical record helps both primary care physicians and specialists know the patients' entire health history, the drugs that have been prescribed, and test results. This improves the overall quality, safety and cost of care. Billings Clinic’s downtown campus consists of: A 304-bed hospital 20-suite Family Birth Center with a Level III Neonatal Intensive Care Unit Level II Emergency and Trauma Center Inpatient Cancer Care unit Surgery Center Billings Clinic, the region’s largest multi-specialty group practice with over 50 specialties Off of the main campus are branch clinics which include: Billings Clinic Heights Billings Clinic West ExpressCare (West End, 5th and Central, and Heights) Primary and specialty-care clinics are located in: Bozeman, MT - Acorn Pediatrics Bozeman, MT - Bozeman OB/GYN Columbus, MT - Stillwater Billings Clinic Miles City, MT - Billings Clinic Miles City Townsend, MT - Billings Clinic Broadwater Red Lodge, MT - Beartooth Billings Clinic Cody, Wyoming - Billings Clinic Cody Billings Clinic has 14 regional partnerships, including management agreements with 13 Critical Access Hospitals and one outpatient clinic. In addition, we conduct approximately 110 specialty care clinics per month at 21 different regional locations for residents of rural Montana, Wyoming, and North Dakota. We were designated as the first Magnet organization in Montana in 2006, and are a member of the Mayo Clinic Care Network. Affiliated hospitals are located throughout Montana and Wyoming. Physician leadership is embedded in the organization with a physician CEO and through its internal and community governing boards that have physician members. Billings Clinic is consistently recognized nationally for excellent performance in patient quality, safety, and service. Billings Clinic launched Montana’s first Internal Medicine Residency program in 2014, a testament to its mission of advancing health care, education, and research. Last year, Billings Clinic’s cost of Community Benefit totaled more than $38 million, including $9.9 million in financial assistance provided to nearly 11,000 patients. Billings Clinic was the first Montana Magnet® -designated health care organization for nursing excellence and is a member of the Mayo Clinic Care Network.
Position Closed
This job is no longer accepting applications.