Receptionist/Admin for Pediatric Dental Office

Pediatric dental offices in Bend and Redmond are seeking an efficient, self-motivated Receptionist/Administrative Assistant to join our family-owned practice. We are looking for someone who is organized, detail-oriented, and passionate about providing excellent patient care and customer service.

The ideal candidate will be comfortable managing a variety of administrative responsibilities, including scheduling, insurance coordination, billing processes, treatment plan preparation, and navigating dental practice software. Strong communication skills, professionalism, and the ability to multitask in a fast-paced environment are essential.

This position will primarily work out of our Redmond location, but flexibility to assist in our Bend office when needed is preferred.

We offer competitive benefits, a supportive team environment, and opportunities for long-term career growth within our practice.

Responsibilities
Greet patients and visitors warmly, creating a positive first impression
Answer and manage multi-line phone systems professionally and courteously
Schedule appointments and maintain an organized clinic calendar
Verify insurance information and assist with patient intake processes
Maintain accurate patient records while ensuring HIPAA compliance
Assist with dental billing, coding, documentation review, and insurance processes
Prepare treatment plans and support administrative workflows for the dental team
Utilize dental practice management software efficiently
Perform filing, data entry, and other organizational tasks to support office operations
Respond to patient questions regarding services, appointments, and office policies
Qualifications & Skills
Previous dental or medical office experience preferred
Knowledge of dental and/or medical terminology
Familiarity with EHR systems and health information management practices
Strong computer and software navigation skills
Excellent customer service and phone etiquette
Ability to multitask and manage time-sensitive responsibilities effectively
Strong attention to detail and organizational skills
Ability to work independently and collaboratively within a team environment
Bilingual skills are a plus and appreciated in serving our diverse patient population
We are looking for someone who values teamwork, positivity, and exceptional patient experiences. If you are seeking a rewarding opportunity with a supportive pediatric dental team, we would love to hear from you!

Pay: $22.00 - $28.00 per hour
Benefits:
401(k)
401(k) matching
Health insurance
Paid time off
Experience:
Dental receptionist: 1 year (Preferred)
Work Location: In person