Receptionist/Administrative Assistant

Pay: CA$21.00 per hour
Job description:
About the role
We are looking for a friendly, reliable, and team-oriented Administrative Assistant to join our clinic.

This role is ideal for someone who enjoys working with people, thrives in a dynamic environment, and takes pride in creating a positive and welcoming experience for patients.

You’ll be an important part of our daily operations, helping ensure everything runs smoothly while supporting both patients and the team.

Key Responsibilities
Answer and direct incoming calls in a professional and courteous manner
Provide information to callers and assist with inquiries
Transfer calls to appropriate departments or individuals
Take detailed messages and relay them promptly to the appropriate person
Schedule appointments and maintain appointment calendars
Assist with administrative tasks such as data entry and proofreading documents
Helping customers with their choice of frames (sales)
Maintain confidentiality of sensitive information
Handle customer complaints or concerns with empathy and professionalism
Perform other duties as assigned
What we’re looking for
A team player who enjoys helping others and working collaboratively
Strong customer service and communication skills
A kind, patient, and professional attitude
Ability to remain calm and organized in a fast-paced environment
Comfortable using computer systems for data entry and record keeping
Strong organizational skills with the ability to prioritize tasks
Interest or experience in sales or retail (an asset)
Familiarity with medical office procedures is a plus
Previous experience in customer service or a similar role is preferred
Bilingual (French and English) required
Someone looking for a stable, long-term position
What you can expect
A supportive and well-coordinated team environment
Friendly and approachable leadership
A workplace where everyone helps each other
A positive atmosphere where teamwork truly makes a difference
A stable, full-time position with consistent hours
Benefits
Dental care
Extended health care
Life insurance
Vision care
VRSP
On-site parking
Bonus pay
Additional Details
Job Type: Full-time
Schedule: Monday to Friday (no weekends)
Education: Secondary School (preferred)
Experience:

-Front desk: 1 year (preferred)

-Administrative experience: 1 year (preferred)
Work Location: In person
This is a stable, long-term position within a supportive team environment.

Job Type: Full-time
Pay: $21.00 per hour
Benefits:
Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Vision care
Education:
Secondary School (required)
Experience:
Front desk: 1 year (required)
Administrative experience: 1 year (required)
Work Location: In person